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What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon. -
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Find out about the work we've carried out in January 2019 to April 2019. -
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Find out about the campaigns and projects we have been working on from October to December 2018. -
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This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities. -
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This impact report outlines our findings after we spoke to members of the Swindon Polish community to ask their views of health and social care and accessing services. -
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Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead. -
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Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead. -
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Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead. -
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This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices -
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This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
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This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
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This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.
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Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019. -
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Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 19 November 2018. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 23 May 2018. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 January 2018. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 September 2018. -
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Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 27 October 2017.
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 12 June 2017. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 5 April 2017. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 9 February 2017. -
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This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
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In July 2018 we visited Taw Hill Medical Centre to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects. -
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In 2017 we visited Wroughton and Swindon NHS Health Centres to find out about the services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects. -
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In 2017 we visited Eldene and West Health Centres to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 6 November 2019, where the focus was Swindon Community Health Service. -
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Find out about the work we've carried out from October 2019 to January 2020. -
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Take a look at our presentation slides from our Patient Participation Group Forum held at Sanford House on 7 February 2020. Great Western Hospital, the Clinical Commissioning Group and Medvivo all joined us to present on their services. -
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In 2019, with approval from our Advisory Group, we awarded our Community Pot Fund of £2,000 to the Nepalese Association Wiltshire (NAW). We wanted to find out whether or not health and social care in Swindon was meeting their needs. Read more. -
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Late in 2019 we invited bids from non-profit organisations in Swindon for a small amount of funding to undertake a survey with their contacts or members.Swindon SEND Families Voices was one of the recipients of this fund. Find out more. -
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As GP practices started to return to a new normal as the COVID-19 lockdown was eased, the chairs of some patient participation groups in Swindon decided to compare their GP practices. Find out more. -
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Find out about the work we have carried out from April 2020 to July 2020 in our Quarter 1 report . Read more. -
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In April we launched out COVID-19 insight survey inviting Swindon residents to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us. -
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The process the NHS follow to discharge people from hospital changed during the coronavirus pandemic. We launched a one-month-long hospital discharge survey in July to find out your experiences during the height of the pandemic, below is our report. -
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This report contains notes of a virtual meeting of the Healthwatch Swindon PPG chairs/acting chairs held by Zoom on 4 August 2020. -
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This report contains notes of a virtual meeting of the Healthwatch Swindon PPG chairs/acting chairs and others and with CQC held by Zoom on 2 October 2020. -
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Late in 2019, we invited bids from non-profit organisations in Swindon for a small amount of funding to undertake a survey with their contacts or members. These were likely to be people from whom we otherwise did not hear. Covid-19 intervened. -
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At the beginning of February, we invited people across Swindon to take part in a month-long survey to find out their views, attitudes and concerns towards the COVID-19 vaccine roll-out and the communications that have supported this. -
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The Healthwatch Advisory Board set our priorities in April 2020. Part of our focus has been on providing up-to-date information on health and social care services. In this report, we explore what we have heard from people and how we responded. -
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The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need. -
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Read our annual report for 2020/21 and find out about all the hard work carried out by our team and our wonderful volunteers throughout the year. -
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Our dedicated team of volunteers reviewed each GP website in Swindon, using a set key of questions to assess its accessibility and usability. -
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Earlier this year we held our first Spotlight On meeting, focussing on your experiences of GP access. In this report we share what we've heard. -
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A review was undertaken by one of our Healthwatch Volunteers with lived experience of cancer asking five questions to understand what online support is offered via the GP surgeries locally. Our findings have been published in a report. -
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Read our annual report for 2018/19 and find out about all the work carried out by our team and our wonderful volunteers in Swindon throughout the year.