Moredon Medical Centre and IMH Hub Enter and View report January 2019

This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub.
External shot of Moredon Medical Centre in Swindon

Purpose of the Visit

  • To hear directly from some patients about their experience of getting an appointment at Moredon Medical Centre
  • To observe the IMH phone hub/contact centre in action and speak to some call handlers and the General Manager
  • To make practical recommendations about aspects of the service which may have an impact on the experience of users.


If you need this report in a different format, please email or call 01793 497 777.

Do health and social care services know what you really think?

Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

Share your views