Looking for services near you?

We know that finding the services you need to look after your health care can be confusing. Put in your postcode to find out more about your nearest services. 

If you would like more information on local support services, please get in touch.

Great Western Hospitals NHS Foundation Trust (GWH) 

GWH provides acute hospital services (at the Great Western Hospital) and community health services across Wiltshire.  These services include community hospitals, community nursing, therapists and children's and young people's services.

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Patient Advice and Liaison Service (PALS)
Great Western Hospitals NHS Foundation Trust
Marlborough Road
Swindon
SN3 6BB 

Email: gwh.pals@nhs.net
Telephone: 01793 604031
Opening hours: 9am-5pm Monday-Friday.

Avon and Wiltshire Mental Health Partnership NHS Trust (AWP)

AWP is a provider of mental health services  covering Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and Wiltshire.

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Making a complaint

Patient Advice and Liaison Service (PALS)
Avon and Wiltshire Mental Health Partnership NHS Trust
Bath NHS House, Newbridge Hill
Bath
BA1 3QE

Email: awp.complaints@nhs.net
Telephone: PALS - 01225 362900 or Complaints - 01225 352877 
Freephone: 0800 073 1778

Non-emergency Patient Transport (NEPTS)

The Patient Transport and Advice Centre (PTAC) can let you know if you 're eligible for NEPTS and will help you make your booking with E-Zec Medical Transport if you are. 

The PTAC booking office is open 8:30am to 6:30pm Monday to Friday. 

Telephone: 01278 727401

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Making a complaint

To provide feedback or to make a complaint about the service, contact E-zec on 0300 777 5577.

Bath and North East Somerset, Swindon and Wiltshire CCG

We plan and buy health and care services for the people of Bath and North East Somerset, Swindon and Wiltshire.

Our organisation was formed in April 2020 when Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Groups joined together. We serve a population of 934,000 people and have an annual budget of £1.3bn.

Our ambition is to empower everyone to lead their best life and we have set out to achieve this by working together with providers, local councils, the third sector and others to bring all our resources together to provide the best quality care and health outcomes for our local population.   

In April 2021 we became an Integrated Care System in line with expectations set out in the NHS Long Term Plan.

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Email: BSWCCG.communications@nhs.net

NHS 111 

NHS 111 is the NHS non-emergency number. It is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. 

NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. Visit NHS 111 BSL interpreter service for more details, including an online user guide.

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Making a complaint

Medvivo Group Ltd.
Fox Talbot House
Greenways Business Park
Chippenham, Wiltshire
SN15 1BN

Telephone: 0800 6444 200

Email: info@medvivo.com 

NHS

The NHS is the online 'front door' to the NHS. It is the country's biggest health website and gives all the information you need to make choices about your health. You can find information about hospitals, GPs, dentists, pharmacies and urgent care. As well as basic contact details, you can also find feedback from other people about what they think about these services.

It is not just limited to NHS information. You can also find information about other services in your area (often provided by charities) that can help you with conditions from Alzheimers through to weight loss. 

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Swindon Local Offer 

Swindon Borough Council and partners developed the Swindon Local Offer website for children and adults who have support needs, giving you correct information and advice at any time.

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The Care Quality Commission (CQC)

The CQC checks all hospitals, doctors, dentists, care homes and care services to see if they meet national standards. You can find out what they have to say about these services in our area by visiting their website. Other useful websites for choosing health & care services are listed on the CQC website here

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