PPG Chairs meeting October 2020

This report contains notes of a virtual meeting of the Healthwatch Swindon PPG chairs/acting chairs and others and with CQC held by Zoom on 2 October 2020.
Zoom meeting image.jpg

The meeting focussed on the following; 

  1. Updates on GP practices and PPG activity
  2. A session with Nicola Cliffe (Care Quality Commission)

Key findings of the meeting;

  • There were some differences which were being raised with three Westrop practices with delivering services.  
  • Phoenix Surgery re-opened following refurbishment.  
  • PPG members met with staff of Three Homeground/North Swindon Practice. The practice was due to introduce Engage Consult software (as was Ashington House Surgery).
  • Discussion with Nicola and Patrick (CQC) of access to and feedback to GP practices, Nicola advised that comments can be made direct to CQC by patients through this link.
  • All CQC reports can be viewed on their website.


PPG chairs meeting 2 October 2020

If you need this report in a different format, please email info@healthwatchswindon.org.uk or call 01793 497 777.

The next chair meeting by Zoom will be arranged for early December.

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