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We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run. -
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Independent health and social care champion Swindon is calling on local services to make more space for new parents in Swindon to talk about their mental health. -
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The decision on a proposal to transform maternity services across Bath and North East Somerset, Swindon and Wiltshire will be made at the joint Governing Bodies meeting in common for the three Clinical Commissioning Groups on 16 January 2020. -
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The joint Governing Bodies of Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Groups (BSW CCGs) today approved a proposal to improve and modernise maternity services across the region. -
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New campaign calls on Swindon residents to share to their experiences of NHS services to help make care better for all. -
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Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group has today agreed a set of recommendations that will maintain the health and wellbeing of mums-to-be during the current coronavirus outbreak. Read more. -
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We appreciate this is a worrying time for pregnant women and mums who have recently had their baby. We want to ensure we give you the latest information about how we have had to change our services to keep everyone safe. Find out more. -
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B&NES, Swindon and Wiltshire Maternity Voices Partnership want to gather the views of pregnant women and those who have had their babies with a survey they are running. They will share the findings with local maternity services. Find out more. -
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A new quiet room has opened at the Great Western Hospital to provide a calming space for families to receive and understand potentially upsetting news about their pregnancy journeys and baby’s.
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Advice and Information -
Read about how coronavirus could affect you, your baby and your pregnancy care. -
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Save the date in your diary! -
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In this month's news you can hear what we have been up to and find out about some of the great resources currently available. -
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Help us spread a little Joy and share your Good News Story. -
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Pregnancy is a major life event for any family. It can be joyful and fulfilling but also challenging. We’re launching a national survey to understand if care works for new mothers and birthing parents. Share your story. -
Advice and Information -
What is the six-week postnatal check for new mothers and why it’s important that you attend it? In this advice piece, we cover all the basic questions you may have about it. -
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Deep-dive analysis of experiences of 2,693 new mothers and birthing parents shows that six-week postnatal checks – required of GPs in England - are failing many new mothers. We call for action. -
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Your experiences of maternal mental health care continue to shape NHS services, with NHS England recently announcing improvements to maternity and neo-natal services. -
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The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. In this blog, we share new mothers' stories highlighting the role of communication and choice. -
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We visited the Maternity Services at Great Western Hospital on 19th February 2024.
Our Enter and View visits are a way that we can gather information about services and collect views of service users, staff and volunteers.
Following on from our visit we have made some recommendations to the service provider based on the feedback we have received and what we observed. -
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Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public. -
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One of our longest-standing volunteers, Norma Thompson, talks about the reasons why she chose to become a volunteer. -
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We take protecting your privacy seriously. Read our privacy policy which explains what we do with your personal information. -
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The General Data Protection Regulation is coming and we are getting ready. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from April 2019. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from August 2019. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from November 2018. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from September 2018. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from July 2018. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from July 2018. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from March 2018. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from February 2018. -
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A GP shortfall could be partly plugged by recruits from abroad -
News -
The CQC has carried out a number of visits to health and social services in Swindon recently. Read on to find out where they went and to read the reports with their findings. -
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Our core function is to speak to members of the public about their experiences of health and Social care in Swindon. We share five ways that you can tell us about your views. -
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We are part of The Care Forum and are focused on providing the residents of Swindon with a high quality service. This Complaints Procedure forms part of The Care Forum’s commitment to this. -
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From 1 April 2013 we will be working to represent the views of the public around health and social care in Swindon. -
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Sir Robert Francis QC has been appointed today as the new Chair of Healthwatch England, the independent champion for people who use health and social care. -
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We are always looking for volunteers to join our team. Read more to find out about our Enter and View volunteer roles. -
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We are always looking for volunteers to join our team. Read more to find out about our Ambassador volunteer roles. -
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We are always looking for volunteers to join our team. Read more to find out about our volunteer roles. -
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We are always looking for volunteers to join our team. Read more to find out about our Advisory Group volunteer roles. -
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As health and social care champion, we have been supporting people with learning disabilities by visiting GP and dental practices in Swindon to assess how the services meet their needs. Read more. -
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Each year we send out a stakeholder survey inviting the people we work with across Swindon, such as commissioners, volunteers and other third sector organisations, to take part and give feedback on how well we are delivering our service. Read more. -
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Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from October 2019. -
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What is our 'Community Pot' fund and how can you apply for it? Find out more here. -
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Find out about the work we've carried out from October 2019 to January 2020. -
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Find out about the work we've carried out from April 2019 to July 2019. -
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Find out about the work we've carried out from July 2019 to October 2019. -
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We are carefully following Government-issued guidance about how we should be working during the Covid-19 pandemic to make sure that our staff and volunteers are safe and to ensure our service can still run to support Swindon. Read more.