1. Your wish lists for health and care services in Swindon revealed

    News -

    Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live.

  2. NHS Long Term Plan

    Report -

    What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon.

  3. Healthwatch Swindon Quarter 3 Report - 2018/19

    Report -

    Find out about the campaigns and projects we have been working on from October to December 2018.

  4. Quality Checkers Enter and View Reports: August 2018 - April 2019

    Report -

    This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities.

  5. Ambience Dental Practice Enter and View report - March 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  6. Ridge Green Medical Practice Enter and View report - February 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  7. Old Town Surgery January 2019 Enter and View report

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  8. Growing pressures on access and staffing risk creating ‘perfect storm’ for people using mental health and learning disability services

    News -

    The Care Quality Commission’s (CQC) annual assessment of the state of health and social care in England shows that quality ratings have been maintained overall – but people’s experience of care is determined by whether they can access good care when they need it.

  9. The SEND Annual Satisfaction and Strategy Consultation Surveys

    News -

    Swindon Borough Council has launched two surveys and is asking for feedback on the delivery of their services and planning ahead for Special Educational Needs and Disability (SEND). Find out more.

  10. Declare Your Care Campaign

    News -

    As part of the #DeclareYourCare campaign, this month people with a learning disability or autism, their family, carers and advocates are being encouraged to feedback on care. Find out more.

  11. Plan reveals local health and care priorities for next five years

    News -

    Helping people in Bath and North East Somerset, Swindon and Wiltshire to stay healthy and independent in old age will be a top priority for local health and care leaders over the next five years. Read more.

  12. Autism Friendly Swindon Newsletter April 2020

    News -

    Coronavirus has brought about huge changes and disruption to all our lives, which may particularly affect people living with autism. Swindon Borough Councils' April newsletter is intended to provide some useful information to help you. Read more.

  13. SWINDON SEND FAMILIES VOICE NEWSLETTER

    News -

    Swindon SEND Families Voice is the parent carer forum for Swindon supporting the parents and carers of children and youngpeople with Special Educational Needs and Disabilities, aged 0-25 years. Read their newsletter here.

  14. Review of Special Care Dentistry in the South West

    Report -

    In 2019 the Commissioning Support Unit carried out a review of special care dentistry in the South West and asked local Healthwatch to help carry out a survey of patients using this service in each local area. Find out more about the work we did.

  15. Community Pot 2020/21: Swindon SEND Families Voice Survey Report

    Report -

    Late in 2019 we invited bids from non-profit organisations in Swindon for a small amount of funding to undertake a survey with their contacts or members.Swindon SEND Families Voices was one of the recipients of this fund. Find out more.

  16. COVID-19 Insight Report

    Report -

    In April we launched out COVID-19 insight survey inviting Swindon residents to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us.

  17. Swindon SEND Families Voice Autumn Newsletter

    News -

    The latest newsletter for parents and carers has been published by Swindon SEND Families Voice. Read more.

  18. Explaining COVID and the Vaccine to those with Learning Disabilities and Autism

    Advice and Information -

    Are you or someone you know looking for Easy Read information to explain our current situation with COVID, vaccines, and Lockdown? If so, we have collated the latest documents, films, and audio to help explain and reassure you and your loved ones.

  19. Local Offer

    Advice and Information -

    The Local Offer is the “go to” website for residents in Swindon with a support need, enabling adults, children, young people and families to access information and advice on education, health and care services to help empower them.

  20. DASH Autism Matters Conference Sept 2022

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words.

  21. Learning Disability & Autism Review 2022

    Report -

    We have conducted a review of the feedback received from those living with a Learning Disability and/or Autism in Swindon between 2020 -2022. Identifying the need for greater understanding of Learning Disabilities and Autism across health and care.

  22. Your February News

    News -

    Please find this months Health & Care Digest. From Time To Talk to how you can help improve doctor - patient communication and where to meet us this month.

  23. My Voice Matters: Desktop Review of Autism Research

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words

  24. The challenges neurodivergent people face receiving care

    Blog -

    Neurodiversity is a word used to describe the different thinking styles that affect how people communicate with the world around them. It includes dyslexia, autism, Attention deficit hyperactivity disorder (ADHD), Tourette's Syndrome and more. Neurodivergent people encounter challenges accessing services which meet their needs.

  25. Annual Report 2018/19

    Report -

    Read our annual report for 2018/19 and find out about all the work carried out by our team and our wonderful volunteers in Swindon throughout the year.

  26. Annual Report 2017/18

    Report -

    Read our annual report for 2017/18 to find out about the work we've done and our plans for the year ahead.

  27. Healthwatch Swindon Quarter 4 Report - 2018/19

    Report -

    Find out about the work we've carried out in January 2019 to April 2019.

  28. NHS England Patient Registration Confirmation Exercise

    Report -

    This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices

  29. Moredon Medical Centre and IMH Hub Enter and View report January 2019

    Report -

    This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub.

  30. Primary Care Networks

    News -

    Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care.

  31. Wiltshire firm to take over out-of-hours GP service at GWH

    News -

    An out-of-hours GP service will be transferred to a private company next month.

  32. Supporting young people’s emotional wellbeing and mental health

    News -

    The Kooth service is a key part of Swindon’s drive to improve accessibility, promote resilience and better support young people’s emotional wellbeing and mental health.

  33. New provider for Phoenix Surgery marks full withdrawal of IMH from primary care in Swindon

    News -

    Phoenix Surgery in Toothill will soon join forces with a neighbouring GP practice in a move that draws a line under the involvement of the Integrated Medical Holdings Group (IMH) with primary care in Swindon.

  34. Great Western Hospitals NHS Foundation Trust to take on two Swindon GP practices

    News -

    Great Western Hospitals NHS Foundation Trust will take on the provision of services at two Swindon GP practices previously managed by the Integral Medical Holdings Group (IMH).

  35. Eldene Surgery patients invited to meet GP practice’s new provider

    News -

    Patients of Eldene Surgery will have the chance to say hello to their GP practice’s new provider organisation at a drop-in event next month. Find out more here.

  36. Update on new providers for five IMH practices

    News -

    Following the announcement of Integrated Medical Holding's (IMH) withdrawal, the CCG provided the five practices with practical support to keep services running as close to normal as possible. Since then new providers have been allocated to several of the practices. Find out more.

  37. New non-emergency patient transport service across BaNES, Swindon, Wiltshire and Gloucestershire

    News -

    From 1 June 2019 E-Zec Medical Transport will be taking over from Arriva Transport Solutions as the non emergency patient transport provider for B&NES, Swindon and Wiltshire. Find out more.

  38. E-zec Medical Transport Services provide non-emergency patient transport across BaNES, Swindon, Wiltshire and Gloucestershire

    News -

    From 1 June 2019 the non-emergency patient transport service in Bath and North East Somerset, Gloucestershire, Swindon and Wiltshire will be provided by E-zec Medical Transport Services - a family run company focused on delivering high quality, safe, effective transportation for patients to and from a healthcare setting.

  39. Changes to the way you contact your GP practice

    News -

    Patients from five GP surgeries in Swindon, run by Integrated Medical Holdings (IMH), are being encouraged to call later in the day for non-urgent requests and enquires. Read more.

  40. Criticism of moving Swindon's walk-in health centre

    News -

    Moving an NHS walk-in health centre to Great Western Hospital will disadvantage the very people it was meant to serve, says a senior councillor. Read more.

  41. Three local NHS Clinical Commissioning Groups to merge next April

    News -

    Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire are to become a single organisation in April 2020. Read more.

  42. NHS Swindon CCG is seeking views from people who have used the Walk-in Centre Service

    News -

    NHS Swindon Clinical Commissioning Group (CCG) is currently seeking the views of people who have used the Walk-in Centre service based at the Swindon NHS Health Centre in Islington Street in the town centre in the past 12 months.

  43. Update on PET-CT services in the Swindon area

    News -

    The NHS is committed to detecting more cancers earlier to save more lives. That means a major increase in scanning and diagnostics, so patients can easily access services like PET-CT scanning. Find out more.

  44. Walk-in Centre to scale back services ahead of full withdrawal

    News -

    Healthcare in Swindon is set to change from next year when the town’s Walk-in Centre is taken out of service. Read more about what this means for you.

  45. New Independent Chair appointed to lead Bath and North East Somerset, Swindon and Wiltshire health and care system

    News -

    Health and care leaders from Bath and North East Somerset, Swindon and Wiltshire (BSW) have appointed a new Independent Chair. Read more.

  46. Swindon Homeless strategy consultation

    News -

    Swindon Borough Council is asking for your views on four proposed priorities for the borough’s next Homelessness Strategy to see whether or not you agree with them. Find out more here.

  47. Proposal to transform local maternity services reaches final decision stage

    News -

    The decision on a proposal to transform maternity services across Bath and North East Somerset, Swindon and Wiltshire will be made at the joint Governing Bodies meeting in common for the three Clinical Commissioning Groups on 16 January 2020.

  48. Proposal to transform local maternity services is approved

    News -

    The joint Governing Bodies of Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Groups (BSW CCGs) today approved a proposal to improve and modernise maternity services across the region.

  49. Changes to services at Swindon NHS Health Centre

    News -

    From Wednesday 1 April 2020, the Walk-in Centre, based within Swindon NHS Health Centre, will no longer be available. Find out more about the changes.

  50. Healthwatch Swindon Quarter 3 Report - 2019/20

    Report -

    Find out about the work we've carried out from October 2019 to January 2020.