1. Your wish lists for health and care services in Swindon revealed

    News -

    Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live.

  2. Public meetings give people chance to hear more about IMH involvement with local primary care

    News -

    Swindon Clinical Commissioning Group will hold two public meetings next month to give local people the chance to learn more about how five GP practices became involved with the Integral Medical Holdings (IMH) Group.

  3. Three local NHS Clinical Commissioning Groups take steps to become one organisation

    News -

    Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire could become one single organisation as soon as April 2020.

  4. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  5. NHS Long Term Plan

    Report -

    What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon.

  6. Healthwatch Swindon Quarter 4 Report - 2018/19

    Report -

    Find out about the work we've carried out in January 2019 to April 2019.

  7. Age UK Wiltshire Survey - Impact Report

    Report -

    This impact report outlines our findings across Swindon and Wiltshire after we surveyed older people to better understand people’s experiences in later life, in partnership with Age UK Wiltshire.

  8. Healthwatch Swindon Quarter 3 Report - 2018/19

    Report -

    Find out about the campaigns and projects we have been working on from October to December 2018.

  9. Quality Checkers Enter and View Reports: August 2018 - April 2019

    Report -

    This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities.

  10. Ridge Green Medical Practice Enter and View report - February 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  11. Old Town Surgery January 2019 Enter and View report

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  12. Royal Voluntary Service - Craft & Gardening Sessions

    News -

    Royal Voluntary Service (Wiltshire) is excited to announce their new weekly craft and gardening sessions in partnership with Therapeutic Work In Gardening Swindon (TWIGS).

  13. Patient Participation Forum - September 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.

  14. Patient Participation Forum - May 2019 Meeting Notes

    Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019.

  15. Patient Participation Forum - March 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019.

  16. Patient Participation Forum - January 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019.

  17. Healthwatch Swindon Advisory Group

    Report -

    Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public.

  18. One volunteer’s philosophy: Get involved. Do good. Help others.

    Blog -

    One of our longest-standing volunteers, Norma Thompson, talks about the reasons why she chose to become a volunteer.

  19. What is Healthwatch Enter and View?

    News -

    We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run.

  20. Euro Dental Quality Checkers Enter and View Report - July 2019

    Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.

  21. Primary Care Networks

    News -

    Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care.

  22. Advisory Group Meeting Minutes April 2019

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from April 2019.

  23. Advisory Group Meeting Minutes August 2019

    Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from August 2019.

  24. Our Complaints Procedure

    Report -

    We are part of The Care Forum and are focused on providing the residents of Swindon with a high quality service. This Complaints Procedure forms part of The Care Forum’s commitment to this.

  25. Growing pressures on access and staffing risk creating ‘perfect storm’ for people using mental health and learning disability services

    News -

    The Care Quality Commission’s (CQC) annual assessment of the state of health and social care in England shows that quality ratings have been maintained overall – but people’s experience of care is determined by whether they can access good care when they need it.

  26. Community Pot Fund - Working with the Nepalese Association in Swindon

    News -

    In May this year were were invited by the Nepalese Association of Swindon to attend one of their meetings and talk about our work. Since then we have commissioned the group, through our 'Community Pot Fund', to speak to their members about health and social care in Swindon.

  27. Enter and View Volunteer Roles with us

    News -

    We are always looking for volunteers to join our team. Read more to find out about our Enter and View volunteer roles.

  28. Our Ambassador Volunteer Role

    News -

    We are always looking for volunteers to join our team. Read more to find out about our Ambassador volunteer roles.

  29. Our Healthwatch Volunteer Roles

    News -

    We are always looking for volunteers to join our team. Read more to find out about our volunteer roles.

  30. Our Advisory Group Volunteer Role

    News -

    We are always looking for volunteers to join our team. Read more to find out about our Advisory Group volunteer roles.

  31. Our annual report highlights barriers that people with learning disabilities face accessing health services

    News -

    As health and social care champion, we have been supporting people with learning disabilities by visiting GP and dental practices in Swindon to assess how the services meet their needs. Read more.

  32. Stakeholder Survey report 2019

    Report -

    Each year we send out a stakeholder survey inviting the people we work with across Swindon, such as commissioners, volunteers and other third sector organisations, to take part and give feedback on how well we are delivering our service. Read more.

  33. Advisory Group Meeting Minutes October 2019

    Report -

    Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from October 2019.

  34. The SEND Annual Satisfaction and Strategy Consultation Surveys

    News -

    Swindon Borough Council has launched two surveys and is asking for feedback on the delivery of their services and planning ahead for Special Educational Needs and Disability (SEND). Find out more.

  35. Patient Participation Forum - November 2019 Meeting Notes

    Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 6 November 2019, where the focus was Swindon Community Health Service.

  36. Swindon Safeguarding Partnership Website

    News -

    The new Swindon Safeguarding Partnership website has launched. Find out more here.

  37. Healthwatch Swindon Volunteers Awarded Room to Reward Short Break

    News -

    Earlier this year we nominated three of our volunteers to receive a 'Room to Reward' break - a free short break in a hotel - as a thank you from us for their hard work. Find out more.

  38. Are you aged over 50 and interested in vaccinations?

    News -

    Researchers at the University of Bristol are looking to work with a group of public contributors on research projects linked to vaccination in older adults. Read more.

  39. What do we do when we are doing and Enter and View visit?

    News -

    In this case study we talk about what happens when we go to a service and carry out and Enter and View visit. Read more.

  40. Healthwatch Swindon Quarter 1 Report - 2019/20

    Report -

    Find out about the work we've carried out from April 2019 to July 2019.

  41. Healthwatch Swindon Quarter 2 Report - 2019/20

    Report -

    Find out about the work we've carried out from July 2019 to October 2019.

  42. Great Western Hospital pioneers new approach to caring for older patients

    News -

    A more specialist approach to caring for the hospital's oldest patients has improved the quality of care and waiting times. Read more about the approach and its results.