1. News -

    Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live.
  2. News -

    Swindon Clinical Commissioning Group will hold two public meetings next month to give local people the chance to learn more about how five GP practices became involved with the Integral Medical Holdings (IMH) Group.
  3. News -

    Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire could become one single organisation as soon as April 2020.
  4. Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.
  5. Report -

    What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon.
  6. Report -

    Find out about the work we've carried out in January 2019 to April 2019.
  7. Report -

    This impact report outlines our findings across Swindon and Wiltshire after we surveyed older people to better understand people’s experiences in later life, in partnership with Age UK Wiltshire.
  8. Report -

    Find out about the campaigns and projects we have been working on from October to December 2018.
  9. Report -

    This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities.
  10. Report -

    This impact report outlines our findings after we spoke to members of the Swindon Polish community to ask their views of health and social care and accessing services.
  11. Report -

    Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead.
  12. Report -

    Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.
  13. Report -

    Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead.
  14. Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.
  15. Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.
  16. News -

    Royal Voluntary Service (Wiltshire) is excited to announce their new weekly craft and gardening sessions in partnership with Therapeutic Work In Gardening Swindon (TWIGS).
  17. Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.
  18. Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019.
  19. Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019.
  20. Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019.
  21. Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 19 November 2018.
  22. Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 23 May 2018.
  23. Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 January 2018.
  24. Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 September 2018.
  25. Report -

    Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 27 October 2017.
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  26. Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 12 June 2017.
  27. Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 5 April 2017.
  28. Report -

    Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 9 February 2017.
  29. Report -

    Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public.
  30. Blog -

    One of our longest-standing volunteers, Norma Thompson, talks about the reasons why she chose to become a volunteer.
  31. News -

    We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run.
  32. Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.
  33. News -

    Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care.
  34. Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.
  35. Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.
  36. Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.
  37. Report -

    In July 2018 we visited Taw Hill Medical Centre to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects.
  38. Report -

    This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.
  39. Report -

    In 2017 we visited Wroughton and Swindon NHS Health Centres to find out about the services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects.
  40. Report -

    In 2017 we visited Eldene and West Health Centres to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects.
  41. Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from April 2019.
  42. Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from August 2019.
  43. Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from November 2018.
  44. Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from September 2018.
  45. Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from July 2018.
  46. Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from July 2018.
  47. Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from March 2018.
  48. Report -

    Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from February 2018.
  49. Report -

    We are part of The Care Forum and are focused on providing the residents of Swindon with a high quality service. This Complaints Procedure forms part of The Care Forum’s commitment to this.