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What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon. -
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The aim of this survey was to gather feedback from service users who had been taken to the Health Based Place of Safety in Devizes following the temporary closure of the facility in Swindon and Wiltshire. -
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Find out about the work we've carried out in January 2019 to April 2019. -
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This impact report outlines our findings across Swindon and Wiltshire after we surveyed older people to better understand people’s experiences in later life, in partnership with Age UK Wiltshire. -
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Find out about the campaigns and projects we have been working on from October to December 2018. -
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This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities. -
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We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019. -
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This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
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This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
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This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
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This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.
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Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019. -
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Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public. -
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This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
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We take protecting your privacy seriously. Read our privacy policy which explains what we do with your personal information. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from April 2019. -
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Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from August 2019. -
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We are part of The Care Forum and are focused on providing the residents of Swindon with a high quality service. This Complaints Procedure forms part of The Care Forum’s commitment to this. -
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We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019. -
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Each year we send out a stakeholder survey inviting the people we work with across Swindon, such as commissioners, volunteers and other third sector organisations, to take part and give feedback on how well we are delivering our service. Read more. -
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Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from October 2019. -
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Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 6 November 2019, where the focus was Swindon Community Health Service. -
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We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more. -
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Find out about the work we've carried out from April 2019 to July 2019. -
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Find out about the work we've carried out from July 2019 to October 2019. -
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Read our annual report for 2018/19 and find out about all the work carried out by our team and our wonderful volunteers in Swindon throughout the year.