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Blog -
One of our longest-standing volunteers, Norma Thompson, talks about the reasons why she chose to become a volunteer. -
Blog -
Our latest research follows people's experiences of getting a GP referral. The process for many is long and often confusing. We need to address issues around people's GP referral journey so that it works for everyone. -
Blog -
NHS England has recently published its "Delivery plan for recovering access to primary care". We outline what the planned changes will mean for you. -
Blog -
The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. In this blog, we share new mothers' stories highlighting the role of communication and choice. -
Blog -
Our research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral. -
Blog -
Neurodiversity is a word used to describe the different thinking styles that affect how people communicate with the world around them. It includes dyslexia, autism, Attention deficit hyperactivity disorder (ADHD), Tourette's Syndrome and more. Neurodivergent people encounter challenges accessing services which meet their needs. -
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Healthwatch Swindon who exist to be the voice of the patient are currently undertaking a joint project with Macmillian Cancer looking at the best places in Swindon to share cancer information and support. -
Report -
What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon. -
Report -
The aim of this survey was to gather feedback from service users who had been taken to the Health Based Place of Safety in Devizes following the temporary closure of the facility in Swindon and Wiltshire. -
Report -
Find out about the work we've carried out in January 2019 to April 2019. -
Report -
This impact report outlines our findings across Swindon and Wiltshire after we surveyed older people to better understand people’s experiences in later life, in partnership with Age UK Wiltshire. -
Report -
Find out about the campaigns and projects we have been working on from October to December 2018. -
Report -
This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities. -
Report -
This impact report outlines our findings after we spoke to members of the Swindon Polish community to ask their views of health and social care and accessing services. -
Report -
Read our annual report for 2017/18 to find out about the work we've done and our plans for the year ahead. -
Report -
Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead. -
Report -
Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead. -
Report -
Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead. -
Report -
We wanted to find out if the dental system works for all who use it, as well as speaking to those who are not having their needs met. -
Report -
This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices -
Report -
We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.
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Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019. -
Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 19 November 2018. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 23 May 2018. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 January 2018. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 September 2018. -
Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 27 October 2017.
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Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 12 June 2017. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 5 April 2017. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 9 February 2017. -
Report -
Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
In July 2018 we visited Taw Hill Medical Centre to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
In 2017 we visited Wroughton and Swindon NHS Health Centres to find out about the services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects. -
Report -
In 2017 we visited Eldene and West Health Centres to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects. -
Report -
We take protecting your privacy seriously. Read our privacy policy which explains what we do with your personal information. -
Report -
The General Data Protection Regulation is coming and we are getting ready. -
Report -
Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from April 2019.