1. News -

    Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live.
  2. Report -

    What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon.
  3. Report -

    This impact report outlines our findings after we spoke to members of the Swindon Polish community to ask their views of health and social care and accessing services.
  4. Report -

    Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.
  5. Report -

    We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019.
  6. News -

    Royal Voluntary Service (Wiltshire) is excited to announce their new weekly craft and gardening sessions in partnership with Therapeutic Work In Gardening Swindon (TWIGS).
  7. Report -

    We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019.
  8. Report -

    We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more.
  9. News -

    The Care Quality Commission (CQC) has reported on its 10 December 2019 inspection of Seahorses, a care home in Chiseldon. It has been rated overall “Good”. Read more here.
  10. Report -

    In 2019 the Commissioning Support Unit carried out a review of special care dentistry in the South West and asked local Healthwatch to help carry out a survey of patients using this service in each local area. Find out more about the work we did.
  11. Report -

    In April we launched out COVID-19 insight survey inviting Swindon residents to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us.
  12. News -

    In the UK alone, more than 920,000 people are living with dementia. The Alzheimer's Society expects this to rise to over a million by 2024. Monday 17 May sees the launch of Dementia Action Week. We look at what's on offer and how you can help?


  13. Advice and Information -

    Receiving a dementia diagnosis can be a life-changing event, but knowing what support is available to you and what steps to take next can help you or a loved one process the diagnosis and plan for the future.
  14. Report -

    Swindon Healthwatch and First City have worked together to understand what the people of Swindon think about the future of community care, now, next year and next decade.
  15. Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words.
  16. News -

    This month we bring you a personal account of a loved one with dementia and the barriers they faced accessing care, our report for Macmillan sharing where the people and communities of Swindon would like to find cancer information and support along with our review of the chemotherapy services at Great Western Hospital. All this and more in Your April News.
  17. News -

    A more specialist approach to caring for the hospital's oldest patients has improved the quality of care and waiting times. Read more about the approach and its results.
  18. Report -

    Find out about the work we've carried out in January 2019 to April 2019.
  19. Report -

    Find out about the campaigns and projects we have been working on from October to December 2018.
  20. Report -

    This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices
  21. Report -

    This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub.
  22. News -

    Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care.
  23. News -

    An out-of-hours GP service will be transferred to a private company next month.
  24. News -

    The Kooth service is a key part of Swindon’s drive to improve accessibility, promote resilience and better support young people’s emotional wellbeing and mental health.
  25. News -

    Phoenix Surgery in Toothill will soon join forces with a neighbouring GP practice in a move that draws a line under the involvement of the Integrated Medical Holdings Group (IMH) with primary care in Swindon.
  26. News -

    Great Western Hospitals NHS Foundation Trust will take on the provision of services at two Swindon GP practices previously managed by the Integral Medical Holdings Group (IMH).
  27. News -

    Patients of Eldene Surgery will have the chance to say hello to their GP practice’s new provider organisation at a drop-in event next month. Find out more here.
  28. News -

    Following the announcement of Integrated Medical Holding's (IMH) withdrawal, the CCG provided the five practices with practical support to keep services running as close to normal as possible. Since then new providers have been allocated to several of the practices. Find out more.
  29. News -

    From 1 June 2019 E-Zec Medical Transport will be taking over from Arriva Transport Solutions as the non emergency patient transport provider for B&NES, Swindon and Wiltshire. Find out more.
  30. News -

    From 1 June 2019 the non-emergency patient transport service in Bath and North East Somerset, Gloucestershire, Swindon and Wiltshire will be provided by E-zec Medical Transport Services - a family run company focused on delivering high quality, safe, effective transportation for patients to and from a healthcare setting.
  31. News -

    Patients from five GP surgeries in Swindon, run by Integrated Medical Holdings (IMH), are being encouraged to call later in the day for non-urgent requests and enquires. Read more.
  32. News -

    Moving an NHS walk-in health centre to Great Western Hospital will disadvantage the very people it was meant to serve, says a senior councillor. Read more.
  33. News -

    Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire are to become a single organisation in April 2020. Read more.
  34. News -

    NHS Swindon Clinical Commissioning Group (CCG) is currently seeking the views of people who have used the Walk-in Centre service based at the Swindon NHS Health Centre in Islington Street in the town centre in the past 12 months.
  35. News -

    The NHS is committed to detecting more cancers earlier to save more lives. That means a major increase in scanning and diagnostics, so patients can easily access services like PET-CT scanning. Find out more.
  36. News -

    Healthcare in Swindon is set to change from next year when the town’s Walk-in Centre is taken out of service. Read more about what this means for you.
  37. News -

    Health and care leaders from Bath and North East Somerset, Swindon and Wiltshire (BSW) have appointed a new Independent Chair. Read more.
  38. News -

    Swindon Borough Council is asking for your views on four proposed priorities for the borough’s next Homelessness Strategy to see whether or not you agree with them. Find out more here.
  39. News -

    The decision on a proposal to transform maternity services across Bath and North East Somerset, Swindon and Wiltshire will be made at the joint Governing Bodies meeting in common for the three Clinical Commissioning Groups on 16 January 2020.
  40. News -

    The joint Governing Bodies of Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Groups (BSW CCGs) today approved a proposal to improve and modernise maternity services across the region.
  41. News -

    From Wednesday 1 April 2020, the Walk-in Centre, based within Swindon NHS Health Centre, will no longer be available. Find out more about the changes.
  42. Report -

    Find out about the work we've carried out from October 2019 to January 2020.
  43. News -

    New services at Swindon NHS Health Centre are helping local people to access the care they need as preparations continue ahead of the closure of the Walk-in Centre in April.
  44. News -

    The closure of Swindon’s Walk-in Centre is being brought forward as the local NHS pulls together to respond to the current challenges posed by the Coronavirus outbreak. Read more.
  45. News -

    People needing GP services across Bath and North East Somerset, Swindon and Wiltshire will soon be advised to visit a specific clinic depending on whether or not they are showing symptoms of coronavirus. Find out what this means for you.
  46. News -

    Thousands of patients in B&NES Swindon and Wiltshire are now benefiting from video-based appointments, as well as patient care delivered remotely by GPs and other primary care staff, thanks to the combined efforts of NHS organisations in the region.
  47. News -

    Leading doctors at five Swindon GP practices have marked the completion of an historic merger by vowing to always keep patients at the heart of everything they do. Read more.
  48. Report -

    As GP practices started to return to a new normal as the COVID-19 lockdown was eased, the chairs of some patient participation groups in Swindon decided to compare their GP practices. Find out more.
  49. Report -

    Find out about the work we have carried out from April 2020 to July 2020 in our Quarter 1 report . Read more.
  50. Advice and Information -

    As of Monday 8 of March, the government's roadmap out of lockdown begun, and with it, the introduction of a single named nominated visitor to residents in care homes. New guidance has been issued increasing the number of visitors. Find out more here.