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Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019. -
Report -
This impact report outlines our findings across Swindon and Wiltshire after we surveyed older people to better understand people’s experiences in later life, in partnership with Age UK Wiltshire. -
Report -
This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub. -
Report -
Find out about the campaigns and projects we have been working on from October to December 2018. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
The aim of this survey was to gather feedback from service users who had been taken to the Health Based Place of Safety in Devizes following the temporary closure of the facility in Swindon and Wiltshire. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019. -
News -
After receiving negative publicity because of the temporary closure of the Place of Safety facilities in Swindon and Wiltshire, Swindon Clinical Commissioning Group appointed Healthwatch Swindon, with the support of Healthwatch Wiltshire, to speak to people who have stayed there to find what they really thought of the Devizes facility. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Report -
Find out about the work we've carried out in January 2019 to April 2019. -
Report -
Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from April 2019. -
Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019. -
Report -
This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
News -
From 1 June 2019 the non-emergency patient transport service in Bath and North East Somerset, Gloucestershire, Swindon and Wiltshire will be provided by E-zec Medical Transport Services - a family run company focused on delivering high quality, safe, effective transportation for patients to and from a healthcare setting. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
News -
After a recent inspection the Care Quality Commission has placed Moredon Medical Centre in special measures. Read more. -
News -
Our Health, Our Future is a collaborative campaign coordinated by Bath and North East Somerset, Swindon and Wiltshire CCGs on behalf of the wider STP which encourages people living in the three regions to reflect on their own experiences of healthcare and look at how services can be improved for the future. -
News -
As health and social care champion, we have been supporting people with learning disabilities by visiting GP and dental practices in Swindon to assess how the services meet their needs. Read more. -
News -
Eldene Surgery and The Phoenix Surgery rated as 'Inadequate' by the Care Quality Commission after a recent inspection. Read more. -
News -
Moving an NHS walk-in health centre to Great Western Hospital will disadvantage the very people it was meant to serve, says a senior councillor. Read more. -
News -
NHS Swindon Clinical Commissioning Group (CCG) is currently seeking the views of people who have used the Walk-in Centre service based at the Swindon NHS Health Centre in Islington Street in the town centre in the past 12 months. -
Report -
Find out about the work we've carried out from April 2019 to July 2019. -
Report -
We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019. -
Report -
Read our annual report for 2018/19 and find out about all the work carried out by our team and our wonderful volunteers in Swindon throughout the year. -
Report -
What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
News -
Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care. -
News -
Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live. -
Advice and Information -
It’s vital that when it’s time for you to leave hospital, you have all the medication, information and support in place to help you keep getting better. -
News -
Abbey Meads Medical Group rated as 'Inadequate' by the Care Quality Commission after a recent inspection. Read more. -
News -
Swindon Clinical Commissioning Group will hold two public meetings next month to give local people the chance to learn more about how five GP practices became involved with the Integral Medical Holdings (IMH) Group. -
Report -
Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from August 2019. -
News -
Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire could become one single organisation as soon as April 2020. -
News -
A more specialist approach to caring for the hospital's oldest patients has improved the quality of care and waiting times. Read more about the approach and its results. -
News -
Royal Voluntary Service (Wiltshire) is excited to announce their new weekly craft and gardening sessions in partnership with Therapeutic Work In Gardening Swindon (TWIGS). -
News -
Great Western Hospitals NHS Foundation Trust is introducing local patients to a new online appointment service, aiming to improve patient experience and reduce the number of missed appointments. -
News -
Swindon Clinical Commissioning Group is able to announce the first of the new providers that will offer long-term support to the GP practices previously involved with the Integral Medical Holdings (IMH) Group. -
News -
Following the announcement of Integrated Medical Holding's (IMH) withdrawal, the CCG provided the five practices with practical support to keep services running as close to normal as possible. Since then new providers have been allocated to several of the practices. Find out more. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.
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News -
Independent health and social care champion Swindon is calling on local services to make more space for new parents in Swindon to talk about their mental health. -
Report -
We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019. -
News -
Old Town Surgery, together with Nationwide Building Society, are holding an event on Tuesday 5 November giving advice on coping with cancer. Read more. -
News -
Patients of Eldene Surgery will have the chance to say hello to their GP practice’s new provider organisation at a drop-in event next month. Find out more here. -
Report -
Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public. -
Blog -
One of our longest-standing volunteers, Norma Thompson, talks about the reasons why she chose to become a volunteer. -
News -
We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.