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We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run. -
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Independent health and social care champion Swindon is calling on local services to make more space for new parents in Swindon to talk about their mental health. -
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The decision on a proposal to transform maternity services across Bath and North East Somerset, Swindon and Wiltshire will be made at the joint Governing Bodies meeting in common for the three Clinical Commissioning Groups on 16 January 2020. -
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The joint Governing Bodies of Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Groups (BSW CCGs) today approved a proposal to improve and modernise maternity services across the region. -
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New campaign calls on Swindon residents to share to their experiences of NHS services to help make care better for all. -
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Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Group has today agreed a set of recommendations that will maintain the health and wellbeing of mums-to-be during the current coronavirus outbreak. Read more. -
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We appreciate this is a worrying time for pregnant women and mums who have recently had their baby. We want to ensure we give you the latest information about how we have had to change our services to keep everyone safe. Find out more. -
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B&NES, Swindon and Wiltshire Maternity Voices Partnership want to gather the views of pregnant women and those who have had their babies with a survey they are running. They will share the findings with local maternity services. Find out more. -
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A new quiet room has opened at the Great Western Hospital to provide a calming space for families to receive and understand potentially upsetting news about their pregnancy journeys and baby’s.
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Advice and Information -
Read about how coronavirus could affect you, your baby and your pregnancy care. -
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Save the date in your diary! -
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In this month's news you can hear what we have been up to and find out about some of the great resources currently available. -
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Help us spread a little Joy and share your Good News Story. -
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Pregnancy is a major life event for any family. It can be joyful and fulfilling but also challenging. We’re launching a national survey to understand if care works for new mothers and birthing parents. Share your story. -
Advice and Information -
What is the six-week postnatal check for new mothers and why it’s important that you attend it? In this advice piece, we cover all the basic questions you may have about it. -
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Deep-dive analysis of experiences of 2,693 new mothers and birthing parents shows that six-week postnatal checks – required of GPs in England - are failing many new mothers. We call for action. -
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Your experiences of maternal mental health care continue to shape NHS services, with NHS England recently announcing improvements to maternity and neo-natal services. -
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The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. In this blog, we share new mothers' stories highlighting the role of communication and choice. -
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We visited the Maternity Services at Great Western Hospital on 19th February 2024.
Our Enter and View visits are a way that we can gather information about services and collect views of service users, staff and volunteers.
Following on from our visit we have made some recommendations to the service provider based on the feedback we have received and what we observed. -
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Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live. -
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Find out about the work we've carried out in January 2019 to April 2019. -
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Find out about the campaigns and projects we have been working on from October to December 2018. -
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This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices -
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This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub. -
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Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care. -
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An out-of-hours GP service will be transferred to a private company next month. -
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The Kooth service is a key part of Swindon’s drive to improve accessibility, promote resilience and better support young people’s emotional wellbeing and mental health. -
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Phoenix Surgery in Toothill will soon join forces with a neighbouring GP practice in a move that draws a line under the involvement of the Integrated Medical Holdings Group (IMH) with primary care in Swindon. -
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Great Western Hospitals NHS Foundation Trust will take on the provision of services at two Swindon GP practices previously managed by the Integral Medical Holdings Group (IMH). -
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Patients of Eldene Surgery will have the chance to say hello to their GP practice’s new provider organisation at a drop-in event next month. Find out more here. -
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Following the announcement of Integrated Medical Holding's (IMH) withdrawal, the CCG provided the five practices with practical support to keep services running as close to normal as possible. Since then new providers have been allocated to several of the practices. Find out more. -
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From 1 June 2019 E-Zec Medical Transport will be taking over from Arriva Transport Solutions as the non emergency patient transport provider for B&NES, Swindon and Wiltshire. Find out more. -
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From 1 June 2019 the non-emergency patient transport service in Bath and North East Somerset, Gloucestershire, Swindon and Wiltshire will be provided by E-zec Medical Transport Services - a family run company focused on delivering high quality, safe, effective transportation for patients to and from a healthcare setting. -
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Patients from five GP surgeries in Swindon, run by Integrated Medical Holdings (IMH), are being encouraged to call later in the day for non-urgent requests and enquires. Read more. -
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Moving an NHS walk-in health centre to Great Western Hospital will disadvantage the very people it was meant to serve, says a senior councillor. Read more. -
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Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire are to become a single organisation in April 2020. Read more. -
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NHS Swindon Clinical Commissioning Group (CCG) is currently seeking the views of people who have used the Walk-in Centre service based at the Swindon NHS Health Centre in Islington Street in the town centre in the past 12 months. -
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The NHS is committed to detecting more cancers earlier to save more lives. That means a major increase in scanning and diagnostics, so patients can easily access services like PET-CT scanning. Find out more. -
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Healthcare in Swindon is set to change from next year when the town’s Walk-in Centre is taken out of service. Read more about what this means for you. -
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Health and care leaders from Bath and North East Somerset, Swindon and Wiltshire (BSW) have appointed a new Independent Chair. Read more. -
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Swindon Borough Council is asking for your views on four proposed priorities for the borough’s next Homelessness Strategy to see whether or not you agree with them. Find out more here. -
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From Wednesday 1 April 2020, the Walk-in Centre, based within Swindon NHS Health Centre, will no longer be available. Find out more about the changes. -
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Find out about the work we've carried out from October 2019 to January 2020. -
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New services at Swindon NHS Health Centre are helping local people to access the care they need as preparations continue ahead of the closure of the Walk-in Centre in April. -
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The closure of Swindon’s Walk-in Centre is being brought forward as the local NHS pulls together to respond to the current challenges posed by the Coronavirus outbreak. Read more. -
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People needing GP services across Bath and North East Somerset, Swindon and Wiltshire will soon be advised to visit a specific clinic depending on whether or not they are showing symptoms of coronavirus. Find out what this means for you. -
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Thousands of patients in B&NES Swindon and Wiltshire are now benefiting from video-based appointments, as well as patient care delivered remotely by GPs and other primary care staff, thanks to the combined efforts of NHS organisations in the region. -
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Leading doctors at five Swindon GP practices have marked the completion of an historic merger by vowing to always keep patients at the heart of everything they do. Read more. -
Report -
In 2019 the Commissioning Support Unit carried out a review of special care dentistry in the South West and asked local Healthwatch to help carry out a survey of patients using this service in each local area. Find out more about the work we did. -
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As GP practices started to return to a new normal as the COVID-19 lockdown was eased, the chairs of some patient participation groups in Swindon decided to compare their GP practices. Find out more.