1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Annual Report 2015/16

    Report -

    Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead.

  3. Annual Report 2014/15

    Report -

    Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.

  4. The Orchards Care Home Enter and View Report - July 2019

    Report -

    We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019.

  5. What is Healthwatch Enter and View?

    News -

    We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run.

  6. Latest CQC inspection reports for Swindon area rate services as 'Good'

    News -

    Here are the latest CQC inspection reports for the Swindon area as published by the Care Quality Commission during January 2018.

  7. Ashbury Lodge Care Home Enter and View Report - September 2019

    Report -

    We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019.

  8. The Orchards rated overall Good by CQC (but requires improvement under “Safe”)

    News -

    The Care Quality Commission has published its report of a recent unannounced inspection at The Orchards Care Home in Wroughton. They rated it overall Good. Read more here.

  9. Seahorses Enter and View Report

    Report -

    We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more.

  10. CQC Report - Seahorses Care Home

    News -

    The Care Quality Commission (CQC) has reported on its 10 December 2019 inspection of Seahorses, a care home in Chiseldon. It has been rated overall “Good”. Read more here.

  11. SpeakUp2020: Share your views and help make the NHS better

    News -

    New campaign calls on Swindon residents to share to their experiences of NHS services to help make care better for all.

  12. Plan reveals local health and care priorities for next five years

    News -

    Helping people in Bath and North East Somerset, Swindon and Wiltshire to stay healthy and independent in old age will be a top priority for local health and care leaders over the next five years. Read more.

  13. What you need to know when visiting a care home (new guidance for COVID-19)

    Advice and Information -

    As of Monday 8 of March, the government's roadmap out of lockdown begun, and with it, the introduction of a single named nominated visitor to residents in care homes. New guidance has been issued increasing the number of visitors. Find out more here.

  14. Edgehill Care Home - CQC Report

    News -

    The Care Quality Commission visited Edgehill Care Home in Swindon on 12 August 2020. Read more.

  15. Spode Close Care Home - CQC Report

    News -

    The Care Quality Commission carried out an unannounced visit to Spode Close in Swindon in July 2020. Read more.

  16. Dementia charity launches Musical Tea month

    News -

    Playlist for Life, a Music and Dementia charity, has launched a Musical Tea Campaign to help people stay connected while social distancing continues. The charity is asking people to hold various virtual musical tea events throughout October.

  17. Homecare workers to be tested weekly for COVID-19

    News -

    Care workers looking after people in their own homes will be offered weekly coronavirus tests from today (Monday 23 November), the government has announced.

  18. Extremely vulnerable offered free sunshine vitamin to help them through the Winter

    News -

    More than 2.5 million vulnerable people across England will be offered free vitamin D supplements for the winter, the government has announced.

  19. CQC welcomes improvements at Prospect Hospice, Swindon

    News -

    The Care Quality Commission (CQC) has welcomed improvements to the quality of services provided by Prospect Hospice in Swindon following a focused inspection in November.

  20. NHS acknowledge delays on complaint responses in light of COVID pressures

    News -

    In February, NHS England and Improvement acknowledged that NHS providers may take longer to investigate and respond to complaints. This is to allow providers to concentrate on front-line duties and responsiveness to coronavirus (COVID-19).

  21. How Swindon care homes have managed during COVID-19

    Report -

    Our latest care home report looks at how care homes in Swindon maintained contact with residents’ families and the wider community, and what the barriers were to this over the COVID-19 lockdown.

  22. Annual Report 2020/21

    Report -

    Read our annual report for 2020/21 and find out about all the hard work carried out by our team and our wonderful volunteers throughout the year.

  23. Good News

    News -

    Help us spread a little Joy and share your Good News Story.

  24. Your December News

    News -

    From how to have your say, to events and new services in Swindon. We have it all covered in Your December News.

  25. What do the people of Swindon think about the future of community care?

    Report -

    Swindon Healthwatch and First City have worked together to understand what the people of Swindon think about the future of community care, now, next year and next decade.

  26. Dementia Case Study

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words.

  27. Your April News

    News -

    This month we bring you a personal account of a loved one with dementia and the barriers they faced accessing care, our report for Macmillan sharing where the people and communities of Swindon would like to find cancer information and support along with our review of the chemotherapy services at Great Western Hospital. All this and more in Your April News.

  28. New online appointment tool to improve patient experience at the Great Western Hospital

    News -

    Great Western Hospitals NHS Foundation Trust is introducing local patients to a new online appointment service, aiming to improve patient experience and reduce the number of missed appointments.

  29. Healthwatch Swindon Quarter 3 Report - 2019/20

    Report -

    Find out about the work we've carried out from October 2019 to January 2020.

  30. Declare Your Care Campaign

    News -

    As part of the #DeclareYourCare campaign, this month people with a learning disability or autism, their family, carers and advocates are being encouraged to feedback on care. Find out more.

  31. Parents and carers urged not to put off seeking medical help amid anxieties about coronavirus

    News -

    Parents, carers and others looking after children across Bath and North East Somerset, Swindon and Wiltshire are being advised not to let worries about coronavirus delay them from seeking medical help this Easter. Read more.

  32. Community Pot 2020/21: Swindon SEND Families Voice Survey Report

    Report -

    Late in 2019 we invited bids from non-profit organisations in Swindon for a small amount of funding to undertake a survey with their contacts or members.Swindon SEND Families Voices was one of the recipients of this fund. Find out more.

  33. COVID-19 Insight Report

    Report -

    In April we launched out COVID-19 insight survey inviting Swindon residents to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us.

  34. Local Offer calls for views and experiences of professionals and families

    News -

    A survey to explore the views and experiences of professionals and families who support children and young people with SEND in the local area has launched for the second year running.

  35. Swindon Safeguarding Partnership News Sheet Issue 12 - 17.11.2020

    News -

    The twelfth edition of the Swindon Safeguarding Partnership news sheet is now available. Full of information and news updates on their work and partnership projects. Read on to download and find out more.

  36. Your questions answered on COVID vaccines

    Advice and Information -

    To date, over 30 million people in the UK have received their first dose of the vaccine. But as this is a phased rollout - what does that mean for you and your loved ones in light of new variants of COVID?

  37. CQC publishes report on Avon and Wiltshire Mental Health Partnership NHS Trust’s forensic inpatient and secure wards

    News -

    Following a recent inspection, the Care Quality Commission (CQC) has published a report today on the forensic inpatient and secure wards at Avon and Wiltshire Mental Health Partnership NHS Trust at its Fromeside site.

  38. New Online Youth Club launches to encourage young people to interact

    News -

    A new online youth club has launched to combat social isolation by encouraging young people of all ages to interact, have fun, and care for their mental wellbeing.

  39. Invitation for COVID vaccine extended to unpaid carers between 18-64 years old

    News -

    Across Bath and North East Somerset, Swindon and Wiltshire, unpaid carers aged between 18 and 64 are now being invited for a Covid-19 Vaccination.

  40. Abbey Meads Surgery and Moredon Medical Centre rated as Requires Improvement by Care Quality Commission

    News -

    An inspection of Abbey Meads Surgery, and Moredon Medical Centre by the Care Quality Commission in February 2021, has resulted in the rating of 'Requires Improvement' overall for both services after it found concerns over the quality of their care.

  41. Healthwatch Swindon News Bites December 2021

    News -

    In this month's news you can hear what we have been up to and find out about some of the great resources currently available.

  42. Healthwatch Swindon News Bites January 2022

    News -

    All the latest information for the New Year.

  43. Local Offer

    Advice and Information -

    The Local Offer is the “go to” website for residents in Swindon with a support need, enabling adults, children, young people and families to access information and advice on education, health and care services to help empower them.

  44. Unpaid Carers Experience of Mental Health during the Pandemic

    Report -

    This report focuses on the findings of a survey and engagement looking at the experiences of unpaid carers across Swindon and Bath and North East Somerset (BaNES) localities.

  45. Your February News

    News -

    Please find this months Health & Care Digest. From Time To Talk to how you can help improve doctor - patient communication and where to meet us this month.

  46. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  47. Your January News

    News -

    This month we share how to have your say along with details about Trauma Breakthrough and how they are supporting trauma survivors. All this and more in Your January News.

  48. Annual Report 2017/18

    Report -

    Read our annual report for 2017/18 to find out about the work we've done and our plans for the year ahead.