Fromeside is a medium secure service that cares for people with mental illness or a personality disorder who also have a criminal history or behaviours that mean they cannot be treated in mainstream mental health services.
Inspectors found that the service was providing safe care and that staff managed risk well. Care plans were developed following a comprehensive assessment and patients were given a range of treatments that were suitable to their needs.
However, there were some issues with staff vacancies and with poor communication between medical and nursing staff. In addition, some care plans lacked detail regarding how a patient’s needs were met in their preferred manner. This had been recognised by management though and plans were in place to improve care planning procedures.
Full details of the inspection are given in the report published online at:
As this was a focused inspection, CQC only looked at whether the service was safe and effective. Consequently, the service was not re-rated, so the previous rating of Good overall remains. The overall rating for the trust is Requires Improvement.