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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead. -
Report -
Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead. -
Report -
We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019. -
News -
We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run. -
News -
Here are the latest CQC inspection reports for the Swindon area as published by the Care Quality Commission during January 2018. -
Report -
We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019. -
News -
The Care Quality Commission has published its report of a recent unannounced inspection at The Orchards Care Home in Wroughton. They rated it overall Good. Read more here. -
Report -
We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more. -
News -
The Care Quality Commission (CQC) has reported on its 10 December 2019 inspection of Seahorses, a care home in Chiseldon. It has been rated overall “Good”. Read more here. -
News -
New campaign calls on Swindon residents to share to their experiences of NHS services to help make care better for all. -
News -
Helping people in Bath and North East Somerset, Swindon and Wiltshire to stay healthy and independent in old age will be a top priority for local health and care leaders over the next five years. Read more. -
Advice and Information -
As of Monday 8 of March, the government's roadmap out of lockdown begun, and with it, the introduction of a single named nominated visitor to residents in care homes. New guidance has been issued increasing the number of visitors. Find out more here. -
News -
The Care Quality Commission visited Edgehill Care Home in Swindon on 12 August 2020. Read more. -
News -
The Care Quality Commission carried out an unannounced visit to Spode Close in Swindon in July 2020. Read more. -
News -
Playlist for Life, a Music and Dementia charity, has launched a Musical Tea Campaign to help people stay connected while social distancing continues. The charity is asking people to hold various virtual musical tea events throughout October. -
News -
Care workers looking after people in their own homes will be offered weekly coronavirus tests from today (Monday 23 November), the government has announced. -
News -
More than 2.5 million vulnerable people across England will be offered free vitamin D supplements for the winter, the government has announced. -
News -
The Care Quality Commission (CQC) has welcomed improvements to the quality of services provided by Prospect Hospice in Swindon following a focused inspection in November. -
News -
In February, NHS England and Improvement acknowledged that NHS providers may take longer to investigate and respond to complaints. This is to allow providers to concentrate on front-line duties and responsiveness to coronavirus (COVID-19). -
Report -
Our latest care home report looks at how care homes in Swindon maintained contact with residents’ families and the wider community, and what the barriers were to this over the COVID-19 lockdown. -
Report -
Read our annual report for 2020/21 and find out about all the hard work carried out by our team and our wonderful volunteers throughout the year. -
News -
Help us spread a little Joy and share your Good News Story. -
News -
From how to have your say, to events and new services in Swindon. We have it all covered in Your December News. -
Report -
Swindon Healthwatch and First City have worked together to understand what the people of Swindon think about the future of community care, now, next year and next decade. -
Report -
My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words. -
News -
This month we bring you a personal account of a loved one with dementia and the barriers they faced accessing care, our report for Macmillan sharing where the people and communities of Swindon would like to find cancer information and support along with our review of the chemotherapy services at Great Western Hospital. All this and more in Your April News. -
News -
Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live. -
News -
Swindon Clinical Commissioning Group will hold two public meetings next month to give local people the chance to learn more about how five GP practices became involved with the Integral Medical Holdings (IMH) Group. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Report -
What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon. -
Report -
Find out about the work we've carried out in January 2019 to April 2019. -
Report -
Find out about the campaigns and projects we have been working on from October to December 2018. -
Report -
This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities. -
Report -
This impact report outlines our findings after we spoke to members of the Swindon Polish community to ask their views of health and social care and accessing services. -
Report -
Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead. -
Report -
This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.
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Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019. -
Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 19 November 2018. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 23 May 2018. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 January 2018. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 September 2018. -
Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 27 October 2017.
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Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 12 June 2017.