1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Annual Report 2015/16

    Report -

    Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead.

  3. Annual Report 2014/15

    Report -

    Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.

  4. The Orchards Care Home Enter and View Report - July 2019

    Report -

    We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019.

  5. What is Healthwatch Enter and View?

    News -

    We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run.

  6. Latest CQC inspection reports for Swindon area rate services as 'Good'

    News -

    Here are the latest CQC inspection reports for the Swindon area as published by the Care Quality Commission during January 2018.

  7. Ashbury Lodge Care Home Enter and View Report - September 2019

    Report -

    We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019.

  8. The Orchards rated overall Good by CQC (but requires improvement under “Safe”)

    News -

    The Care Quality Commission has published its report of a recent unannounced inspection at The Orchards Care Home in Wroughton. They rated it overall Good. Read more here.

  9. Seahorses Enter and View Report

    Report -

    We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more.

  10. CQC Report - Seahorses Care Home

    News -

    The Care Quality Commission (CQC) has reported on its 10 December 2019 inspection of Seahorses, a care home in Chiseldon. It has been rated overall “Good”. Read more here.

  11. SpeakUp2020: Share your views and help make the NHS better

    News -

    New campaign calls on Swindon residents to share to their experiences of NHS services to help make care better for all.

  12. Plan reveals local health and care priorities for next five years

    News -

    Helping people in Bath and North East Somerset, Swindon and Wiltshire to stay healthy and independent in old age will be a top priority for local health and care leaders over the next five years. Read more.

  13. What you need to know when visiting a care home (new guidance for COVID-19)

    Advice and Information -

    As of Monday 8 of March, the government's roadmap out of lockdown begun, and with it, the introduction of a single named nominated visitor to residents in care homes. New guidance has been issued increasing the number of visitors. Find out more here.

  14. Edgehill Care Home - CQC Report

    News -

    The Care Quality Commission visited Edgehill Care Home in Swindon on 12 August 2020. Read more.

  15. Spode Close Care Home - CQC Report

    News -

    The Care Quality Commission carried out an unannounced visit to Spode Close in Swindon in July 2020. Read more.

  16. Dementia charity launches Musical Tea month

    News -

    Playlist for Life, a Music and Dementia charity, has launched a Musical Tea Campaign to help people stay connected while social distancing continues. The charity is asking people to hold various virtual musical tea events throughout October.

  17. Homecare workers to be tested weekly for COVID-19

    News -

    Care workers looking after people in their own homes will be offered weekly coronavirus tests from today (Monday 23 November), the government has announced.

  18. Extremely vulnerable offered free sunshine vitamin to help them through the Winter

    News -

    More than 2.5 million vulnerable people across England will be offered free vitamin D supplements for the winter, the government has announced.

  19. CQC welcomes improvements at Prospect Hospice, Swindon

    News -

    The Care Quality Commission (CQC) has welcomed improvements to the quality of services provided by Prospect Hospice in Swindon following a focused inspection in November.

  20. NHS acknowledge delays on complaint responses in light of COVID pressures

    News -

    In February, NHS England and Improvement acknowledged that NHS providers may take longer to investigate and respond to complaints. This is to allow providers to concentrate on front-line duties and responsiveness to coronavirus (COVID-19).

  21. How Swindon care homes have managed during COVID-19

    Report -

    Our latest care home report looks at how care homes in Swindon maintained contact with residents’ families and the wider community, and what the barriers were to this over the COVID-19 lockdown.

  22. Annual Report 2020/21

    Report -

    Read our annual report for 2020/21 and find out about all the hard work carried out by our team and our wonderful volunteers throughout the year.

  23. Good News

    News -

    Help us spread a little Joy and share your Good News Story.

  24. Your December News

    News -

    From how to have your say, to events and new services in Swindon. We have it all covered in Your December News.

  25. What do the people of Swindon think about the future of community care?

    Report -

    Swindon Healthwatch and First City have worked together to understand what the people of Swindon think about the future of community care, now, next year and next decade.

  26. Dementia Case Study

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words.

  27. Your April News

    News -

    This month we bring you a personal account of a loved one with dementia and the barriers they faced accessing care, our report for Macmillan sharing where the people and communities of Swindon would like to find cancer information and support along with our review of the chemotherapy services at Great Western Hospital. All this and more in Your April News.

  28. Your wish lists for health and care services in Swindon revealed

    News -

    Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live.

  29. Healthwatch Swindon Quarter 4 Report - 2018/19

    Report -

    Find out about the work we've carried out in January 2019 to April 2019.

  30. Healthwatch Swindon Quarter 3 Report - 2018/19

    Report -

    Find out about the campaigns and projects we have been working on from October to December 2018.

  31. NHS England Patient Registration Confirmation Exercise

    Report -

    This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices

  32. Moredon Medical Centre and IMH Hub Enter and View report January 2019

    Report -

    This was an unannounced Enter and View visit to Moredon Medical Centre/GP surgery and to the IMH telephone contact centre/hub.

  33. Primary Care Networks

    News -

    Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care.

  34. Wiltshire firm to take over out-of-hours GP service at GWH

    News -

    An out-of-hours GP service will be transferred to a private company next month.

  35. Supporting young people’s emotional wellbeing and mental health

    News -

    The Kooth service is a key part of Swindon’s drive to improve accessibility, promote resilience and better support young people’s emotional wellbeing and mental health.

  36. New provider for Phoenix Surgery marks full withdrawal of IMH from primary care in Swindon

    News -

    Phoenix Surgery in Toothill will soon join forces with a neighbouring GP practice in a move that draws a line under the involvement of the Integrated Medical Holdings Group (IMH) with primary care in Swindon.

  37. Great Western Hospitals NHS Foundation Trust to take on two Swindon GP practices

    News -

    Great Western Hospitals NHS Foundation Trust will take on the provision of services at two Swindon GP practices previously managed by the Integral Medical Holdings Group (IMH).

  38. Eldene Surgery patients invited to meet GP practice’s new provider

    News -

    Patients of Eldene Surgery will have the chance to say hello to their GP practice’s new provider organisation at a drop-in event next month. Find out more here.

  39. Update on new providers for five IMH practices

    News -

    Following the announcement of Integrated Medical Holding's (IMH) withdrawal, the CCG provided the five practices with practical support to keep services running as close to normal as possible. Since then new providers have been allocated to several of the practices. Find out more.

  40. New non-emergency patient transport service across BaNES, Swindon, Wiltshire and Gloucestershire

    News -

    From 1 June 2019 E-Zec Medical Transport will be taking over from Arriva Transport Solutions as the non emergency patient transport provider for B&NES, Swindon and Wiltshire. Find out more.

  41. E-zec Medical Transport Services provide non-emergency patient transport across BaNES, Swindon, Wiltshire and Gloucestershire

    News -

    From 1 June 2019 the non-emergency patient transport service in Bath and North East Somerset, Gloucestershire, Swindon and Wiltshire will be provided by E-zec Medical Transport Services - a family run company focused on delivering high quality, safe, effective transportation for patients to and from a healthcare setting.

  42. Changes to the way you contact your GP practice

    News -

    Patients from five GP surgeries in Swindon, run by Integrated Medical Holdings (IMH), are being encouraged to call later in the day for non-urgent requests and enquires. Read more.

  43. Criticism of moving Swindon's walk-in health centre

    News -

    Moving an NHS walk-in health centre to Great Western Hospital will disadvantage the very people it was meant to serve, says a senior councillor. Read more.

  44. Three local NHS Clinical Commissioning Groups to merge next April

    News -

    Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire are to become a single organisation in April 2020. Read more.

  45. NHS Swindon CCG is seeking views from people who have used the Walk-in Centre Service

    News -

    NHS Swindon Clinical Commissioning Group (CCG) is currently seeking the views of people who have used the Walk-in Centre service based at the Swindon NHS Health Centre in Islington Street in the town centre in the past 12 months.

  46. Update on PET-CT services in the Swindon area

    News -

    The NHS is committed to detecting more cancers earlier to save more lives. That means a major increase in scanning and diagnostics, so patients can easily access services like PET-CT scanning. Find out more.

  47. Walk-in Centre to scale back services ahead of full withdrawal

    News -

    Healthcare in Swindon is set to change from next year when the town’s Walk-in Centre is taken out of service. Read more about what this means for you.

  48. New Independent Chair appointed to lead Bath and North East Somerset, Swindon and Wiltshire health and care system

    News -

    Health and care leaders from Bath and North East Somerset, Swindon and Wiltshire (BSW) have appointed a new Independent Chair. Read more.

  49. Swindon Homeless strategy consultation

    News -

    Swindon Borough Council is asking for your views on four proposed priorities for the borough’s next Homelessness Strategy to see whether or not you agree with them. Find out more here.

  50. Proposal to transform local maternity services reaches final decision stage

    News -

    The decision on a proposal to transform maternity services across Bath and North East Somerset, Swindon and Wiltshire will be made at the joint Governing Bodies meeting in common for the three Clinical Commissioning Groups on 16 January 2020.