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News -
Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live. -
Report -
What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon. -
Report -
This impact report outlines our findings after we spoke to members of the Swindon Polish community to ask their views of health and social care and accessing services. -
Report -
Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead. -
Report -
We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019. -
News -
Royal Voluntary Service (Wiltshire) is excited to announce their new weekly craft and gardening sessions in partnership with Therapeutic Work In Gardening Swindon (TWIGS). -
Report -
We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019. -
Report -
We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more. -
News -
The Care Quality Commission (CQC) has reported on its 10 December 2019 inspection of Seahorses, a care home in Chiseldon. It has been rated overall “Good”. Read more here. -
Report -
In 2019 the Commissioning Support Unit carried out a review of special care dentistry in the South West and asked local Healthwatch to help carry out a survey of patients using this service in each local area. Find out more about the work we did. -
Report -
In April we launched out COVID-19 insight survey inviting Swindon residents to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us. -
News -
In the UK alone, more than 920,000 people are living with dementia. The Alzheimer's Society expects this to rise to over a million by 2024. Monday 17 May sees the launch of Dementia Action Week. We look at what's on offer and how you can help?
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Advice and Information -
Receiving a dementia diagnosis can be a life-changing event, but knowing what support is available to you and what steps to take next can help you or a loved one process the diagnosis and plan for the future. -
Report -
Swindon Healthwatch and First City have worked together to understand what the people of Swindon think about the future of community care, now, next year and next decade. -
Report -
My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words. -
News -
This month we bring you a personal account of a loved one with dementia and the barriers they faced accessing care, our report for Macmillan sharing where the people and communities of Swindon would like to find cancer information and support along with our review of the chemotherapy services at Great Western Hospital. All this and more in Your April News. -
News -
A more specialist approach to caring for the hospital's oldest patients has improved the quality of care and waiting times. Read more about the approach and its results. -
News -
Swindon Clinical Commissioning Group will hold two public meetings next month to give local people the chance to learn more about how five GP practices became involved with the Integral Medical Holdings (IMH) Group. -
News -
Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire could become one single organisation as soon as April 2020. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Report -
Find out about the work we've carried out in January 2019 to April 2019. -
Report -
This impact report outlines our findings across Swindon and Wiltshire after we surveyed older people to better understand people’s experiences in later life, in partnership with Age UK Wiltshire. -
Report -
Find out about the campaigns and projects we have been working on from October to December 2018. -
Report -
This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities. -
Report -
Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead. -
Report -
Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.
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Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 13 March 2019. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 14 January 2019. -
Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 19 November 2018. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 23 May 2018. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 January 2018. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 10 September 2018. -
Report -
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 27 October 2017.
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Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 12 June 2017. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 5 April 2017. -
Report -
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 9 February 2017. -
Report -
Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public. -
Blog -
One of our longest-standing volunteers, Norma Thompson, talks about the reasons why she chose to become a volunteer. -
News -
We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
News -
Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability. -
Report -
In July 2018 we visited Taw Hill Medical Centre to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects.