1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Annual Report 2015/16

    Report -

    Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead.

  3. Annual Report 2014/15

    Report -

    Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.

  4. The Orchards Care Home Enter and View Report - July 2019

    Report -

    We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019.

  5. What is Healthwatch Enter and View?

    News -

    We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run.

  6. Latest CQC inspection reports for Swindon area rate services as 'Good'

    News -

    Here are the latest CQC inspection reports for the Swindon area as published by the Care Quality Commission during January 2018.

  7. Ashbury Lodge Care Home Enter and View Report - September 2019

    Report -

    We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019.

  8. The Orchards rated overall Good by CQC (but requires improvement under “Safe”)

    News -

    The Care Quality Commission has published its report of a recent unannounced inspection at The Orchards Care Home in Wroughton. They rated it overall Good. Read more here.

  9. Seahorses Enter and View Report

    Report -

    We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more.

  10. CQC Report - Seahorses Care Home

    News -

    The Care Quality Commission (CQC) has reported on its 10 December 2019 inspection of Seahorses, a care home in Chiseldon. It has been rated overall “Good”. Read more here.

  11. SpeakUp2020: Share your views and help make the NHS better

    News -

    New campaign calls on Swindon residents to share to their experiences of NHS services to help make care better for all.

  12. Plan reveals local health and care priorities for next five years

    News -

    Helping people in Bath and North East Somerset, Swindon and Wiltshire to stay healthy and independent in old age will be a top priority for local health and care leaders over the next five years. Read more.

  13. What you need to know when visiting a care home (new guidance for COVID-19)

    Advice and Information -

    As of Monday 8 of March, the government's roadmap out of lockdown begun, and with it, the introduction of a single named nominated visitor to residents in care homes. New guidance has been issued increasing the number of visitors. Find out more here.

  14. Edgehill Care Home - CQC Report

    News -

    The Care Quality Commission visited Edgehill Care Home in Swindon on 12 August 2020. Read more.

  15. Spode Close Care Home - CQC Report

    News -

    The Care Quality Commission carried out an unannounced visit to Spode Close in Swindon in July 2020. Read more.

  16. Dementia charity launches Musical Tea month

    News -

    Playlist for Life, a Music and Dementia charity, has launched a Musical Tea Campaign to help people stay connected while social distancing continues. The charity is asking people to hold various virtual musical tea events throughout October.

  17. Homecare workers to be tested weekly for COVID-19

    News -

    Care workers looking after people in their own homes will be offered weekly coronavirus tests from today (Monday 23 November), the government has announced.

  18. Extremely vulnerable offered free sunshine vitamin to help them through the Winter

    News -

    More than 2.5 million vulnerable people across England will be offered free vitamin D supplements for the winter, the government has announced.

  19. CQC welcomes improvements at Prospect Hospice, Swindon

    News -

    The Care Quality Commission (CQC) has welcomed improvements to the quality of services provided by Prospect Hospice in Swindon following a focused inspection in November.

  20. NHS acknowledge delays on complaint responses in light of COVID pressures

    News -

    In February, NHS England and Improvement acknowledged that NHS providers may take longer to investigate and respond to complaints. This is to allow providers to concentrate on front-line duties and responsiveness to coronavirus (COVID-19).

  21. How Swindon care homes have managed during COVID-19

    Report -

    Our latest care home report looks at how care homes in Swindon maintained contact with residents’ families and the wider community, and what the barriers were to this over the COVID-19 lockdown.

  22. Annual Report 2020/21

    Report -

    Read our annual report for 2020/21 and find out about all the hard work carried out by our team and our wonderful volunteers throughout the year.

  23. Good News

    News -

    Help us spread a little Joy and share your Good News Story.

  24. Your December News

    News -

    From how to have your say, to events and new services in Swindon. We have it all covered in Your December News.

  25. What do the people of Swindon think about the future of community care?

    Report -

    Swindon Healthwatch and First City have worked together to understand what the people of Swindon think about the future of community care, now, next year and next decade.

  26. Dementia Case Study

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words.

  27. Your April News

    News -

    This month we bring you a personal account of a loved one with dementia and the barriers they faced accessing care, our report for Macmillan sharing where the people and communities of Swindon would like to find cancer information and support along with our review of the chemotherapy services at Great Western Hospital. All this and more in Your April News.

  28. Your wish lists for health and care services in Swindon revealed

    News -

    Hundreds of people in Bath & North East Somerset, Swindon and Wiltshire have shared their views on how to improve NHS health services where they live.

  29. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  30. NHS Long Term Plan

    Report -

    What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon.

  31. Healthwatch Swindon Quarter 4 Report - 2018/19

    Report -

    Find out about the work we've carried out in January 2019 to April 2019.

  32. Swindon Polish Catholic Mission Survey

    Report -

    This impact report outlines our findings after we spoke to members of the Swindon Polish community to ask their views of health and social care and accessing services.

  33. Annual Report 2013/14

    Report -

    Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead.

  34. New online appointment tool to improve patient experience at the Great Western Hospital

    News -

    Great Western Hospitals NHS Foundation Trust is introducing local patients to a new online appointment service, aiming to improve patient experience and reduce the number of missed appointments.

  35. Care Quality Commission (CQC) Inspections

    News -

    The CQC has carried out a number of visits to health and social services in Swindon recently. Read on to find out where they went and to read the reports with their findings.

  36. Growing pressures on access and staffing risk creating ‘perfect storm’ for people using mental health and learning disability services

    News -

    The Care Quality Commission’s (CQC) annual assessment of the state of health and social care in England shows that quality ratings have been maintained overall – but people’s experience of care is determined by whether they can access good care when they need it.

  37. What can you expect when you’re discharged from hospital?

    Advice and Information -

    It’s vital that when it’s time for you to leave hospital, you have all the medication, information and support in place to help you keep getting better.

  38. Occupational Therapists: Supporting patients to be at home

    News -

    This week is Occupational Therapy Week, 4-8 November, and the Occupational Therapy team at Great Western Hospitals NHS Foundation Trust want to champion the impact of Occupational Therapy on the lives of patients and the communities they live in. Read more.

  39. CCG seeks patients to help improve local cancer care

    News -

    Swindon Clinical Commissioning Group is calling on people who have recently been treated for cancer to join local clinicians in looking at how care can be improved for future patients. Find out more.

  40. Great Western Hospital cardiac physiology team win prestigious national award

    News -

    The cardiac physiology team at Great Western Hospitals NHS Foundation Trust have been awarded the Cardiac Physiology Award of Excellence by University of Southampton. Find out more.

  41. Great Western Hospital and Coronavirus

    News -

    Managing the response to the Coronavirus is Great Western Hospital's number one priority. Read more to find out what measures they are taking and which services are affected by this,

  42. Nightingale Hospital Bristol

    News -

    NHS England and NHS Improvement (NHSEI) South West region has asked North Bristol NHS Trust to oversee the new NHS Nightingale Hospital Bristol alongside its existing group of hospitals. Read more.

  43. Planning care at the end of life

    Advice and Information -

    We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.

  44. New NHS Nightingale Hospital Bristol opens

    News -

    Less than three weeks since work started, NHS Nightingale Hospital Bristol opens today. Based at University of West of England Frenchay campus, it will provide up to 300 intensive care beds for coronavirus patients, if local services need them.

  45. The NHS is still open this bank holiday, even if your nearest GP practice isn’t

    News -

    With many GP practices across Bath and North East Somerset, Swindon and Wiltshire reducing their opening hours this bank holiday weekend, doctors are offering reassurances that help will still be available for those who need it. Read more.

  46. GPs spell out the best way to get NHS help over the Spring bank holiday weekend

    News -

    GP practices across Bath and North East Somerset, Swindon and Wiltshire will be reducing their opening hours this bank holiday weekend, but local people are being reassured that the NHS is still on hand to provide help where it’s needed. Read more.

  47. Nepalese Association Survey Report

    Report -

    In 2019, with approval from our Advisory Group, we awarded our Community Pot Fund of £2,000 to the Nepalese Association Wiltshire (NAW). We wanted to find out whether or not health and social care in Swindon was meeting their needs. Read more.

  48. Healthwatch Swindon Quarter 4 Report - 2019/20

    Report -

    Find out about the work we have carried out from January 2020 to March 2020.

  49. CQC publishes report on Great Western Hospitals NHS Foundation Trust

    News -

    The Care Quality Commission (CQC) is today publishing a report following an inspection at Great Western Hospitals NHS Foundation Trust. Read more.