Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Advice and Information
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Annual Report 2016/17
Read our annual report for 2017/18 to find out about the work we've done and our plans for the year ahead.
27 June 2017
Report
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Patient Participation Forum - June 2017 Meeting Notes
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 12 June 2017.
12 June 2017
Report
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Patient Participation Forum - April 2017 Meeting Notes
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 5 April 2017.
5 April 2017
Report
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Eldene and West Health Centres Enter and View Report - February 2017
In 2017 we visited Eldene and West Health Centres to find out more about the range of services provided, to compare the experience of users, patients and staff with that at other practices and to make practical recommendations about physical aspects.
15 February 2017
Report
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Patient Participation Forum - February 2017 Meeting Notes
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 9 February 2017.
9 February 2017
Report
Dentist looking at a dental x-ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
Advice and Information
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Annual Report 2015/16
Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead.
9 July 2016
Report
GP sitting opposite a patient about to take their tempreature
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015
Advice and Information
Picture of people sitting in a waiting room in a medical setting
NHS England Patient Registration Confirmation Exercise
This is a snapshot report of NHS England Patient Registration Confirmation Exercise relating to GP practices
1 October 2015
Report
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Annual Report 2014/15
Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.
10 July 2015
Report
Infographic of colourful magnifying glass over an apostrophe
Annual Report 2013/14
Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead.
10 July 2014
Report