1. Your February News

    News -

    Please find this months Health & Care Digest. From Time To Talk to how you can help improve doctor - patient communication and where to meet us this month.

  2. Making GP practices deaf-friendly

    News -

    Working with deaf people and people affected by hearing loss, Healthwatch Norfolk created a step-by-step guide on how GP practices can improve communication and make care accessible.

  3. An open letter to NHS England to improve the Accessible Information Standard

    News -

    We have written a letter to NHS England to express our disappointment at the lack of progress in reviewing the legally-binding Accessible Information Standard.

  4. My Voice Matters: Desktop Review of Autism Research

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words

  5. The challenges neurodivergent people face receiving care

    Blog -

    Neurodiversity is a word used to describe the different thinking styles that affect how people communicate with the world around them. It includes dyslexia, autism, Attention deficit hyperactivity disorder (ADHD), Tourette's Syndrome and more. Neurodivergent people encounter challenges accessing services which meet their needs.

  6. My Voice Matters: Experiences of refugees accessing and using health and social care in BaNES and Swindon

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences and backgrounds are heard.
    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers and wider organisations in their own words.

    This report was written by Dr Aanchal Rana as a practice track report for the degree of MSc Global and Public Health Policy at the University of Bath.

    We offered her access to our team and engagement pathways to support her delivering this piece of work. All opinions and findings are her own.

  7. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  8. Great Western Hospital pioneers new approach to caring for older patients

    News -

    A more specialist approach to caring for the hospital's oldest patients has improved the quality of care and waiting times. Read more about the approach and its results.

  9. Annual Report 2017/18

    Report -

    Read our annual report for 2017/18 to find out about the work we've done and our plans for the year ahead.