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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead. -
Report -
Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead. -
Report -
We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019. -
News -
We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run. -
News -
Here are the latest CQC inspection reports for the Swindon area as published by the Care Quality Commission during January 2018. -
Report -
We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019. -
News -
The Care Quality Commission has published its report of a recent unannounced inspection at The Orchards Care Home in Wroughton. They rated it overall Good. Read more here. -
Report -
We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more. -
News -
The Care Quality Commission (CQC) has reported on its 10 December 2019 inspection of Seahorses, a care home in Chiseldon. It has been rated overall “Good”. Read more here. -
News -
New campaign calls on Swindon residents to share to their experiences of NHS services to help make care better for all. -
News -
Helping people in Bath and North East Somerset, Swindon and Wiltshire to stay healthy and independent in old age will be a top priority for local health and care leaders over the next five years. Read more. -
Advice and Information -
As of Monday 8 of March, the government's roadmap out of lockdown begun, and with it, the introduction of a single named nominated visitor to residents in care homes. New guidance has been issued increasing the number of visitors. Find out more here. -
News -
The Care Quality Commission visited Edgehill Care Home in Swindon on 12 August 2020. Read more. -
News -
The Care Quality Commission carried out an unannounced visit to Spode Close in Swindon in July 2020. Read more. -
News -
Playlist for Life, a Music and Dementia charity, has launched a Musical Tea Campaign to help people stay connected while social distancing continues. The charity is asking people to hold various virtual musical tea events throughout October. -
News -
Care workers looking after people in their own homes will be offered weekly coronavirus tests from today (Monday 23 November), the government has announced. -
News -
More than 2.5 million vulnerable people across England will be offered free vitamin D supplements for the winter, the government has announced. -
News -
The Care Quality Commission (CQC) has welcomed improvements to the quality of services provided by Prospect Hospice in Swindon following a focused inspection in November. -
News -
In February, NHS England and Improvement acknowledged that NHS providers may take longer to investigate and respond to complaints. This is to allow providers to concentrate on front-line duties and responsiveness to coronavirus (COVID-19). -
Report -
Our latest care home report looks at how care homes in Swindon maintained contact with residents’ families and the wider community, and what the barriers were to this over the COVID-19 lockdown. -
Report -
Read our annual report for 2020/21 and find out about all the hard work carried out by our team and our wonderful volunteers throughout the year. -
News -
Help us spread a little Joy and share your Good News Story. -
News -
From how to have your say, to events and new services in Swindon. We have it all covered in Your December News. -
Report -
Swindon Healthwatch and First City have worked together to understand what the people of Swindon think about the future of community care, now, next year and next decade. -
Report -
My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words. -
News -
This month we bring you a personal account of a loved one with dementia and the barriers they faced accessing care, our report for Macmillan sharing where the people and communities of Swindon would like to find cancer information and support along with our review of the chemotherapy services at Great Western Hospital. All this and more in Your April News. -
News -
GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations we’ve made to decision-makers on how people’s experiences can be improved. -
Report -
My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words. -
Report -
My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard. We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words. -
Report -
Changing Suits founders Bal & Taj hosted their first Health & Wellbeing Event. The event was in collaboration with Anushka Chaudhry Consultant Oncoplastic & Cosmetic Breast Surgeon to Raise Awareness of Breast Cancer within the South Asian community -
Report -
We have conducted a review of the feedback received from those living with a Learning Disability and/or Autism in Swindon between 2020 -2022. Identifying the need for greater understanding of Learning Disabilities and Autism across health and care. -
News -
Your March News brings you latest ways to share your experiences along with where to meet us this month. -
Report -
NHS and social care services only make the best decisions if they listen to the people they care for. Read Healthwatch England's Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most. -
Report -
In this report, we listen to what adults with a substance use disorder felt is important to them regarding a Day Recovery Programme in Swindon. -
Report -
My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words -
Advice and Information -
The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest. -
News -
Your experiences of maternal mental health care continue to shape NHS services, with NHS England recently announcing improvements to maternity and neo-natal services. -
Report -
My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words -
Advice and Information -
We make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care. -
Report -
Read our annual report for 2022/2023 and find out about how our dedicated staff and volunteers have made a difference to care throughout the year.
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Report -
We were joined recently by a Year 10 Student from The Commonweal School, read about her experiences here -
Blog -
The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. In this blog, we share new mothers' stories highlighting the role of communication and choice. -
News -
A new report by MPs into dental care, which draws upon the experiences people have shared with us, has called for urgent reform so more people can access an NHS dentist. -
News -
Thank you to everyone who helped contribute towards a busy April - June 2023. Here are some key facts we would like to share. -
News -
Interested in volunteering with us and want to find out more take a look at our new easy read guide.
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Blog -
Neurodiversity is a word used to describe the different thinking styles that affect how people communicate with the world around them. It includes dyslexia, autism, Attention deficit hyperactivity disorder (ADHD), Tourette's Syndrome and more. Neurodivergent people encounter challenges accessing services which meet their needs. -
Report -
We worked with the NIHR (Clinical Research Network West of England) to understand current perceptions of Health and care research, and what the barriers are. -
Report -
My Voice Matters is ensuring the voice of people with diverse lived experiences and backgrounds are heard.
We are proud to be able to give the opportunity for seldom heard voices to be heard by providers and wider organisations in their own words, this report has been researched and written by a T-Level student at New College Swindon.
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Blog -
Healthwatch Swindon who exist to be the voice of the patient are currently undertaking a joint project with Macmillian Cancer looking at the best places in Swindon to share cancer information and support.