1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Annual Report 2015/16

    Report -

    Read our annual report for 2015/16 to find out about the work we've done and our plans for the year ahead.

  3. Annual Report 2014/15

    Report -

    Read our annual report for 2014/15 to find out about the work we've done and our plans for the year ahead.

  4. The Orchards Care Home Enter and View Report - July 2019

    Report -

    We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019.

  5. What is Healthwatch Enter and View?

    News -

    We have the power to 'Enter and View' providers of health and social care, such as hospitals, care homes and dentists, and to observe and report on how those services are being run.

  6. Latest CQC inspection reports for Swindon area rate services as 'Good'

    News -

    Here are the latest CQC inspection reports for the Swindon area as published by the Care Quality Commission during January 2018.

  7. Ashbury Lodge Care Home Enter and View Report - September 2019

    Report -

    We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019.

  8. The Orchards rated overall Good by CQC (but requires improvement under “Safe”)

    News -

    The Care Quality Commission has published its report of a recent unannounced inspection at The Orchards Care Home in Wroughton. They rated it overall Good. Read more here.

  9. Seahorses Enter and View Report

    Report -

    We carried out an announced Enter and View visit to Seahorses Care Home in November 2019 with our team of volunteers. Read more.

  10. CQC Report - Seahorses Care Home

    News -

    The Care Quality Commission (CQC) has reported on its 10 December 2019 inspection of Seahorses, a care home in Chiseldon. It has been rated overall “Good”. Read more here.

  11. SpeakUp2020: Share your views and help make the NHS better

    News -

    New campaign calls on Swindon residents to share to their experiences of NHS services to help make care better for all.

  12. Plan reveals local health and care priorities for next five years

    News -

    Helping people in Bath and North East Somerset, Swindon and Wiltshire to stay healthy and independent in old age will be a top priority for local health and care leaders over the next five years. Read more.

  13. What you need to know when visiting a care home (new guidance for COVID-19)

    Advice and Information -

    As of Monday 8 of March, the government's roadmap out of lockdown begun, and with it, the introduction of a single named nominated visitor to residents in care homes. New guidance has been issued increasing the number of visitors. Find out more here.

  14. Edgehill Care Home - CQC Report

    News -

    The Care Quality Commission visited Edgehill Care Home in Swindon on 12 August 2020. Read more.

  15. Spode Close Care Home - CQC Report

    News -

    The Care Quality Commission carried out an unannounced visit to Spode Close in Swindon in July 2020. Read more.

  16. Dementia charity launches Musical Tea month

    News -

    Playlist for Life, a Music and Dementia charity, has launched a Musical Tea Campaign to help people stay connected while social distancing continues. The charity is asking people to hold various virtual musical tea events throughout October.

  17. Homecare workers to be tested weekly for COVID-19

    News -

    Care workers looking after people in their own homes will be offered weekly coronavirus tests from today (Monday 23 November), the government has announced.

  18. Extremely vulnerable offered free sunshine vitamin to help them through the Winter

    News -

    More than 2.5 million vulnerable people across England will be offered free vitamin D supplements for the winter, the government has announced.

  19. CQC welcomes improvements at Prospect Hospice, Swindon

    News -

    The Care Quality Commission (CQC) has welcomed improvements to the quality of services provided by Prospect Hospice in Swindon following a focused inspection in November.

  20. NHS acknowledge delays on complaint responses in light of COVID pressures

    News -

    In February, NHS England and Improvement acknowledged that NHS providers may take longer to investigate and respond to complaints. This is to allow providers to concentrate on front-line duties and responsiveness to coronavirus (COVID-19).

  21. How Swindon care homes have managed during COVID-19

    Report -

    Our latest care home report looks at how care homes in Swindon maintained contact with residents’ families and the wider community, and what the barriers were to this over the COVID-19 lockdown.

  22. Annual Report 2020/21

    Report -

    Read our annual report for 2020/21 and find out about all the hard work carried out by our team and our wonderful volunteers throughout the year.

  23. Good News

    News -

    Help us spread a little Joy and share your Good News Story.

  24. Your December News

    News -

    From how to have your say, to events and new services in Swindon. We have it all covered in Your December News.

  25. What do the people of Swindon think about the future of community care?

    Report -

    Swindon Healthwatch and First City have worked together to understand what the people of Swindon think about the future of community care, now, next year and next decade.

  26. Dementia Case Study

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words.

  27. Your April News

    News -

    This month we bring you a personal account of a loved one with dementia and the barriers they faced accessing care, our report for Macmillan sharing where the people and communities of Swindon would like to find cancer information and support along with our review of the chemotherapy services at Great Western Hospital. All this and more in Your April News.

  28. Annual Report 2013/14

    Report -

    Read our annual report for 2013/14 to find out about the work we've done and our plans for the year ahead.

  29. Primary Care Networks

    News -

    Primary Care Networks are a key part of the NHS Long Term Plan. They bring together general practices so that they can work together at scale so that they can share costs, provide more services to patients and integrate health and care.

  30. More Clinical Pharmacists set to boost GP services for patients and practices

    News -

    Nearly 34 million patients will benefit from improved GP services as NHS England boosts the number of surgery-based clinical pharmacists that can offer expert medication and treatment.

  31. Wrap up warm, stay well and enjoy winter

    News -

    We want to make sure that people in Swindon know the best ways to get the most appropriate healthcare quickly and without an appointment over the winter months. Find out more.

  32. Swindon Christmas and New Year Opening Times: Dentists, Opticians & Pharmacy

    News -

    Make sure you know the 2019 Christmas and New Year opening times for your pharmacy, optician or dentist in Swindon. Read more.

  33. Where can I go for help when I’m ill in winter?

    Advice and Information -

    Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.

  34. Changes to services at Swindon NHS Health Centre

    News -

    From Wednesday 1 April 2020, the Walk-in Centre, based within Swindon NHS Health Centre, will no longer be available. Find out more about the changes.

  35. You, your pharmacy and Coronavirus

    News -

    Responding to people's concerns about medication, Swindon and Wiltshire's Chief Officer of Community Pharmacy has created a list of frequently asked questions and the answers to these. Find out more.

  36. Covid-19 and Pharmacies

    News -

    Pharmacies are experiencing a lot of demand during the Coronavirus outbreak. There are things that we can do to help ease the pressure. Find out more.

  37. Local ‘backline’ healthcare staff volunteer to deliver urgent and end-of-life prescriptions during lockdown

    News -

    Non-clinical staff at Bath and North East Somerset, Swindon and Wiltshire Clinical Group are offering a helping hand to community nursing teams in Swindon and Wiltshire by delivering urgent and end-of-life medicines direct to people’s homes.

  38. The NHS is still open this bank holiday, even if your nearest GP practice isn’t

    News -

    With many GP practices across Bath and North East Somerset, Swindon and Wiltshire reducing their opening hours this bank holiday weekend, doctors are offering reassurances that help will still be available for those who need it. Read more.

  39. GPs spell out the best way to get NHS help over the Spring bank holiday weekend

    News -

    GP practices across Bath and North East Somerset, Swindon and Wiltshire will be reducing their opening hours this bank holiday weekend, but local people are being reassured that the NHS is still on hand to provide help where it’s needed. Read more.

  40. GP video appointments help thousands of patients in Bath and North East Somerset, Swindon and Wiltshire

    News -

    Thousands of patients in B&NES Swindon and Wiltshire are now benefiting from video-based appointments, as well as patient care delivered remotely by GPs and other primary care staff, thanks to the combined efforts of NHS organisations in the region.

  41. Healthwatch Swindon Quarter 4 Report - 2019/20

    Report -

    Find out about the work we have carried out from January 2020 to March 2020.

  42. Healthwatch Swindon Quarter 1 Report - 2020/21

    Report -

    Find out about the work we have carried out from April 2020 to July 2020 in our Quarter 1 report . Read more.

  43. COVID-19 Insight Report

    Report -

    In April we launched out COVID-19 insight survey inviting Swindon residents to tell us their experiences of accessing health and social care during the pandemic. Find out what people told us.

  44. Free Flu vaccines to be offered to people aged 50 - 64 years of age 

    News -

    People over the age of 50 will be able to get their free flu vaccine from 1 December in the next phase of this year’s expanded flu vaccination programme, the government has confirmed.

  45. Local health and care organisations to partner up to improve patient experience

    News -

    NHS England and Improvement (NHSEI) has announced that Health and care organisations in Bath and North East Somerset, Swindon and Wiltshire (BSW) are to join up as they meet the criteria to become an integrated care system.

  46. Swindon and Wiltshire winter opening hours - Dentists and Pharmacies

    News -

    Service times will change for primary care services over the bank holiday and Winter period. Below are the arrangements for Swindon and Wiltshire.

  47. Public told to know their options as Pharmacies and GP practices close for long Christmas weekend

    News -

    Many pharmacies and GP practices across Bath and North East Somerset, Swindon and Wiltshire will be closed for four consecutive days over the Christmas period.