1. News -

    If you have used the Emergency Department or have been an inpatient at GWH since 1 March 2021 we want to hear from you.
  2. News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.
  3. News -

    Help us spread a little Joy and share your Good News Story.
  4. News -

    A joint Healthwatch project looking at the experiences of patients using the Great Western Hospital (GWH) in Swindon has revealed that while most people were satisfied with the care they'd received, there were areas where improvements could be made.
  5. News -

    Improvements made at Swindon's Great Western Hospital based on your feedback.
  6. Report -

    Read our annual report for 2021/22 and find out about all the engagement and conversations had by our team and our wonderful volunteers throughout the year.
  7. Report -

    This report looks at the experiences of people who have been through the CHC process, a package of care for people who have significant care needs.
  8. Response -

    With a record seven million people awaiting hospital treatment, Louise Ansari, the National Healthwatch National Director, told BBC News that people need reassuring that the NHS is still there to help them.
  9. News -

    Urgent and emergency care services are under pressure. Our research shows that public confidence has fallen. Read our evidence about how people’s experiences can be improved by performance targets that are aligned to what matters most.
  10. Blog -

    Our research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.
  11. Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences & backgrounds are heard.

    We are proud to be able to give the opportunity for seldom heard voices to be heard by providers & wider organisations in their own words.
  12. Report -

    We visited the Chemotherapy Cancer Services at Great Western Hospital on 6th December 2023.

    Our Enter and View visits are a way that we can gather information about services and collect views of service users, staff and volunteers.

    Following on from our visit we have made some recommendations to the service provider based on the feedback we have received and what we observed.
  13. News -

    This month we bring you a personal account of a loved one with dementia and the barriers they faced accessing care, our report for Macmillan sharing where the people and communities of Swindon would like to find cancer information and support along with our review of the chemotherapy services at Great Western Hospital. All this and more in Your April News.
  14. News -

    A more specialist approach to caring for the hospital's oldest patients has improved the quality of care and waiting times. Read more about the approach and its results.