1. What you need to know when visiting a care home (new guidance for COVID-19)

    Advice and Information -

    As of Monday 8 of March, the government's roadmap out of lockdown begun, and with it, the introduction of a single named nominated visitor to residents in care homes. New guidance has been issued increasing the number of visitors. Find out more here.

  2. NHS acknowledge delays on complaint responses in light of COVID pressures

    News -

    In February, NHS England and Improvement acknowledged that NHS providers may take longer to investigate and respond to complaints. This is to allow providers to concentrate on front-line duties and responsiveness to coronavirus (COVID-19).

  3. How Swindon care homes have managed during COVID-19

    Report -

    Our latest care home report looks at how care homes in Swindon maintained contact with residents’ families and the wider community, and what the barriers were to this over the COVID-19 lockdown.

  4. Annual Report 2020/21

    Report -

    Read our annual report for 2020/21 and find out about all the hard work carried out by our team and our wonderful volunteers throughout the year.

  5. Good News

    News -

    Help us spread a little Joy and share your Good News Story.