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Our Complaints Procedure
We are part of The Care Forum and are focused on providing the residents of Swindon with a high quality service. This Complaints Procedure forms part of The Care Forum’s commitment to this.
1 October 2019
Report
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Euro Dental Quality Checkers Enter and View Report - July 2019
This enter and view visit was carried out with volunteers from Swindon Advocacy Movement and is part of our quality checkers project, which looks at health and social care services from the perspective of someone with a learning disability.
17 September 2019
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Healthwatch Swindon Advisory Group
Each quarter we meet with our Advisory Group to decide which areas in health and social care we should focus on. This is a vital part of Healthwatch because it ensures we are independent and that the work we do is informed by members of the public.
13 September 2019
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Ashbury Lodge Care Home Enter and View Report - September 2019
We carried out an announced Enter and View visit to Ashbury Lodge Care Home in September 2019.
10 September 2019
Report
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Patient Participation Forum - September 2019 Meeting Notes
Take a look at our meeting notes and presentation slides from our Patient Participation Group Forum held at Sanford House on 4 September 2019.
9 September 2019
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Advisory Group Meeting Minutes August 2019
Each quarter we meet with our Advisory to decide which areas in health and social care we should focus on in Swindon. Read our meeting minutes from August 2019.
7 August 2019
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NHS Long Term Plan
What changes do people want to make to local NHS services? Read our report to find out what people were telling us in Swindon.
23 July 2019
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The Orchards Care Home Enter and View Report - July 2019
We carried out an announced Enter and View visit to The Orchards Residential Home in July 2019.
22 July 2019
Report
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Annual Report 2018/19
Read our annual report for 2018/19 and find out about all the work carried out by our team and our wonderful volunteers in Swindon throughout the year.
22 July 2019
Report
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Healthwatch Swindon Quarter 1 Report - 2019/20
Find out about the work we've carried out from April 2019 to July 2019.
15 July 2019
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Photo of volunteers from Swindon Advocacy Movement with learning disabilities having a planning meeting for Enter and View Visits
Quality Checkers Enter and View Reports: August 2018 - April 2019
This is a brief final report about nine quality checking Enter and View visits to GP practices and dental surgeries in Swindon undertaken by supported volunteers with learning disabilities.
10 May 2019
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Patient Participation Forum - May 2019 Meeting Notes
Take a look at our meeting notes from our Patient Participation Group Forum held at Sanford House on 2 May 2019.
2 May 2019
Report