Man sitting at a table in conversation with someone
Our NHS Complaints Advocacy Service
Are you or someone you know looking to make a complaint about an NHS service? Our advocacy service can provide some guidance and information to help you.
28 January 2021
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Explaining COVID and the Vaccine to those with Learning Disabilities and Autism
Are you or someone you know looking for Easy Read information to explain our current situation with COVID, vaccines, and Lockdown? If so, we have collated the latest documents, films, and audio to help explain and reassure you and your loved ones.
20 January 2021
Vaccine safe
Your questions answered on COVID vaccines
As of 21 January, 4,973,248 people have received their first dose of a COVID-19 vaccination. But as this is a phased rollout - what does that mean for you and loved ones?
18 January 2021
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How to get an NHS dentist appointment during COVID-19
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.
8 January 2021
baby and mum
Maternity support during COVID-19
Read about how coronavirus could affect you, your baby and your pregnancy care.
7 January 2021
woman in hospital looking at the camera
What's the difference between social distancing, self-isolation and shielding?
Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
6 January 2021
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Information on coronavirus
Read the latest advice and information from NHS England and Public Health England about the Coronavirus.
21 December 2020
woman wearing a surgical mask
What you need to know when visiting a care home (new guidance for COVID-19)
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
6 November 2020
Man holding phone displaying Covid-19 app
Introducing the NHS COVID-19 app
The NHS Covid-19 has launched, and to date over 10 million people in England and Wales have downloaded it to protect others and save lives. 
28 September 2020
Doctor smiling at the camera
Getting the most out of the virtual health and care experience
Working with National Voices, Traverse, and PPL, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Young man in hospital looking directly at the camera
What can you expect when you’re discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
20 July 2020
covid 19 virus
New guidance: Preventing infection in hospitals
FROM TODAY, HOSPITAL VISITORS AND OUTPATIENTS NEED TO WEAR FACE COVERINGS
15 June 2020