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NHS complaints advocacy


Healthwatch Swindon NHS Complaints Advocacy Service

Are you or someone you know looking to make a complaint about an NHS service? Our advocacy service can provide  some guidance and information to help you.

Should you require guidance and help with a new or existing complaint, Healthwatch Swindon can support you via our NHS Complaints Advocacy Service.

If you feel unable or overwhelmed by your complaint, our advocate can help to support and guide you through the process, discuss your complaint with you and help you to put your complaint into a complaint letter and/or support you at a local resolution meeting.

Our advocacy service is free, confidential and independent of the NHS - Our advocate will not act on behalf of anyone else or tell you what to do.

If you feel you would like the support of an advocate and want more information, then please email nhs.complaints@healthwatchswindon.org.uk or telephone 01793 497777

Healthwatch Swindon NHS Complaints Self Help Pack

This pack can also be requested by post, please contact Healthwatch Swindon for more information - Contact us


Adult social care complaints

Practical help you can use to make a complaint about adult social care services, including flowcharts, helpful tips and sample letters.

Find out more (Source: Healthwatch England)

Click here to find out how to feedback/raise concerns about social care in Swindon (Source: Swindon Borough Council)

 

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